Staff AI Engineer, Connectly.ai

Salary not provided

AWS

TypeScript

GCP

Python

Expert level

San Francisco Bay Area

3 days a week in office

Automated customer communication

Be an early applicant

Automated customer communication

21-100 employees

B2BArtificial IntelligenceMarketingCommunicationCustomer serviceAutomation

Be an early applicant

Salary not provided

AWS

TypeScript

GCP

Python

Expert level

San Francisco Bay Area

3 days a week in office

21-100 employees

B2BArtificial IntelligenceMarketingCommunicationCustomer serviceAutomation

Company mission

To create the AI-powered infrastructure of the future to make a message-first mindset as easy as possible; enabling businesses to operate the full flywheel - marketing, sales, transactions, customer experience -all within the customer’s thread of choice.

Job

Company

Role

Who you are

Strong technical expertise in the AI space. Knowledge and experience with the latest open source agentic frameworks
Knowledge and experience of the latest LLM technology, prompting techniques, tool use, testing methodology
Knowledge and experience with the latest cloud ecosystems, AWS and GCP
Strong communication skills to lead and propose technical strategy for individual components and overall platform
Attention to detail and passion for excellence in customer experience
Strong drive for results. In a startup, the candidate will need to make decisions, learn and iterate
Curiosity and willingness to learn are essential for being successful in a high paced startup environment with a rapidly changing technology landscape
BS or MS in Computer Science or related field
10+ years of technology industry experience in a hands-on engineering role
3+ years of experience building and launching AI products
Experience working in high paced, customer focused environment
Experience building both backend and frontend solutions using Python and Typescript
Experience building agentic systems, understanding of the recent frameworks is a strong plus

What the job involves

We are looking for an outstanding Staff AI engineer with the track record of launching and landing genAI conversational experiences for enterprise clients
The ideal candidate will be a productive individual contributor, but will also lead technical design and implementation of our core platform
They will interface with the infrastructure team, forward deployed engineers in Brazil and the rest of the engineers in SF and worldwide
Leading the design and implementation of the next evolution of the conversational AI platform, from agentic sales and marketing components, to AI testing framework, analytics, and infrastructure
Involved in planning, growing and optimization of the AI serving platform running on AWS
Interfacing and contributing to the components that are integrating with CRMs, WhatsApp APIs, eCommerce platforms like Shopify and VTEX
Partnering with product, sales, forward deployed teams and C-suite to ensure high quality and impactful delivery of the platform and all of its components

Our take

Most SMBs cannot afford to run a full customer service team and, for this reason, messaging is becoming a vital way for these businesses to communicate with their customers. However, turning these messages into revenue isn't easy, which is where Connectly comes in - solving this problem using AI.

By targeting SMBs, the company has tapped into a large market that has been underserved by marketing AI in recent years. Connectly has partnered with WhatsApp, and accrued impressive funding, both clear indicators of the company's promise.

Connectly's main challenge will be competing with others who are also making moves into the SMB market. However, the backing of WhatsApp and continued investor interest will enable it to scale the business and further enhance its proprietary AI models towards a successful future.

Kirsty

Company Specialist at Welcome to the Jungle

Company

Funding (last 2 of 5 rounds)

Sep 2024

$20m

SERIES B

Sep 2023

$7.8m

SERIES A

Total funding: $34.7m

Company benefits

Significant equity
Remote & hybrid options
Health, dental, and vision insurance for you and your family
Unlimited time off
Flexible work hours
Top of the line workstation
Twice a year to travel to the US
A supportive, caring and learning environment

Company HQ

Rincon Hill, San Francisco, CA

Leadership

Stefanos Loukakos

(Co-Founder & CEO)

Previously worked as a Country Director at Google, and as Director of Blockchain at Facebook. Was SVP of Business at HeadSpin.

Yandong Liu

(Co-Founder & CTO)

Previously worked in Engineering at Uber, and was VP of Engineering at NetEase. Served as CTO of Strava.

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