Senior Customer Success Engineer, Veza
Equity packages available
Identity security platform
Job no longer available
Identity security platform
201-500 employees
Job no longer available
Equity packages available
201-500 employees
Company mission
To help organizations trust confidently so they can unlock the value of their data.
Role
Who you are
- Bachelor’s Degree or equivalent experience
- At least 8 years in a solution or technical architect role focused on deploying Identity and Access Management (IAM) solutions
- Experience with hosted platforms, including private/public cloud IaaS, PaaS, and SaaS
- Proficiency with IAM protocols (SAML, OAuth, SCIM), governance, and identity providers (e.g., PingFederate, Okta, ForgeRock)
- A customer-centric approach to problem-solving, with a proven track record of managing end-to-end project lifecycles in an engineering capacity
- Experience in a technical customer-facing position at a software company
Desirable
- Willingness to work outside of standard hours to collaborate with global IT services teams
- Familiarity with REST APIs and SDKs
- Knowledge of directory services (e.g., Active Directory, SQL, PostgreSQL)
- Experience with provisioning architecture and HRMS platforms
- A proactive individual who excels in a dynamic, fast-paced startup environment with shifting priorities and tight deadlines
What the job involves
- Veza is seeking a Senior Customer Success Engineer who will leverage their expertise to help customers optimize their use of Veza, ensuring they realize value aligned with business KPIs
- This results-driven role requires a candidate who excels in navigating complex and dynamic environments and will report to the VP of Customer Success
- Act as a Trusted Advisor, providing technical guidance on how Veza integrates into customer environments
- Design innovative and practical end-to-end technical solutions that align with business strategies and objectives
- Develop a deep understanding of customer architecture to prioritize their needs in escalations and product planning
- Train customers to become self-sufficient with the Veza platform
- Conduct Quarterly Business Reviews in collaboration with the Customer Success Management (CSM) team
- Perform health checks in customer environments to identify risks and assess overall value realization, including actionable recommendations for technical success
Our take
Data is migrating to the cloud, but many organizations lack the tools to protect their data from cloud-based threats and challenges. Veza solves this problem with its authorization-based cloud security platform.
Data volume is set to triple by 2026 and cyber crime is on the rise. As such, companies like Veza are in high demand. However, Veza sets itself apart from its competitors thanks to its focus on authorization, which has been a missing piece of the cloud ecosystem for some time. Veza's ability to tap into a lucrative and underserved gap in the market has allowed it to attract significant attention. The company has raised impressive funding, which is testament to its growing impact.
Recently, Veza was acquired by Service Now, a major milestone for the fast-growing company. Alongside this, Veza also raised $108M in funding in 2025, taking its valuation to $808M and showing strong confidence in its platform. Now part of ServiceNow's security and risk portfolio, Veza is set to scale its technology on a global scale and play a central role in how organizations manage access across cloud, data and AI.
Steph
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2025
$108m
SERIES D
Aug 2023
$15m
LATE VC
Total funding: $233m
Company HQ
Mountain View, CA
Leadership
Tarun Thakur
(Co-Founder & CEO)Previously, Tarun co-founded Datos IO which was acquired by Rubrik. He also served as a GM of Rubrik Database Products at Rubrik.
Maohua Lu
(Co-Founder & CTO)Prior to Veza, Maohua was a Senior Staff Engineer at Rubrik, a Technical Director at Datos IO and Research Staff Member at IBM.
Robert Whitcher
(Co-Founder & Chief Architect)Previously a Principal Technical Architect at EMC for 6 years, then worked as a Senior Systems Engineer at SolidFire. He also spent 7 years at Datos IO as a Principal Architect.
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