Senior Customer Success Engineer, Veza
Equity packages available
Data security platform
Open for applications
Data security platform
101-200 employees
Open for applications
Equity packages available
101-200 employees
Company mission
Veza's mission is to give their customers the confidence to securely adopt cloud data systems.
Role
Who you are
- Bachelor’s Degree or equivalent experience
- At least 8 years in a solution or technical architect role focused on deploying Identity and Access Management (IAM) solutions
- Experience with hosted platforms, including private/public cloud IaaS, PaaS, and SaaS
- Proficiency with IAM protocols (SAML, OAuth, SCIM), governance, and identity providers (e.g., PingFederate, Okta, ForgeRock)
- A customer-centric approach to problem-solving, with a proven track record of managing end-to-end project lifecycles in an engineering capacity
- Experience in a technical customer-facing position at a software company
Desirable
- Willingness to work outside of standard hours to collaborate with global IT services teams
- Familiarity with REST APIs and SDKs
- Knowledge of directory services (e.g., Active Directory, SQL, PostgreSQL)
- Experience with provisioning architecture and HRMS platforms
- A proactive individual who excels in a dynamic, fast-paced startup environment with shifting priorities and tight deadlines
What the job involves
- Veza is seeking a Senior Customer Success Engineer who will leverage their expertise to help customers optimize their use of Veza, ensuring they realize value aligned with business KPIs
- This results-driven role requires a candidate who excels in navigating complex and dynamic environments and will report to the VP of Customer Success
- Act as a Trusted Advisor, providing technical guidance on how Veza integrates into customer environments
- Design innovative and practical end-to-end technical solutions that align with business strategies and objectives
- Develop a deep understanding of customer architecture to prioritize their needs in escalations and product planning
- Train customers to become self-sufficient with the Veza platform
- Conduct Quarterly Business Reviews in collaboration with the Customer Success Management (CSM) team
- Perform health checks in customer environments to identify risks and assess overall value realization, including actionable recommendations for technical success
Our take
Data is migrating to the cloud, but many organizations lack the tools to protect their data from cloud-based threats and challenges. Veza solves this problem with its authorization-based cloud security platform.
Data volume is set to triple by 2025 and cyber crime is on the rise. As such, companies like Veza are in high demand. However, Veza sets itself apart from its competitors thanks to its focus on authorization, which has been a missing piece of the cloud ecosystem for some time. Veza's ability to tap into a lucrative and underserved gap in the market has allowed it to attract significant attention. The company has raised impressive funding, which is testament to its growing impact.
The cloud security sector is becoming more and more competitive, and Veza will need to take advantage of its funding success in order to scale and maintain its enviable market position. Having cemented a number of crucial partnerships, including with cloud giant Google Cloud, and onboarded enterprises such as Intuit and AMD, Veza shows no signs of slowing down.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Aug 2023
$15m
LATE VC
Apr 2022
$110m
SERIES C
Total funding: $125m
Company benefits
- Paid medical, dental & vision
- Flexible PTO
- Work from home stipends
- Remote-first
Company values
- Stay customer obsessed
- Iterate, adapt & innovate
- Act with integrity
- Lead with humility
- Demonstrate the will to win
Company HQ
Mountain View, CA
Articles
Leadership
Tarun Thakur
(CEO)Was a Senior Manager of Product Management at Data Domain, and co-founded Datos IO. Was GM of Rubrik's Database Products.
Maohua Lu
(CTO)Previously worked as a Research Staff Member at IBM. Then joined Datos IO as Technical Director. Was also a Senior Staff Engineer at Rubrik.
Robert Whitcher
(Chief Architect)Was Principal Technical Architect at EMC for 6 years, then worked as a Senior Systems Engineer at SolidFire. Joined Datos IO as Principal Architect in 2015.
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