Senior Data Engineer, ProblemShared
More information about location
Online therapy platform
Be an early applicant
Online therapy platform
201-500 employees
Be an early applicant
More information about location
201-500 employees
Company mission
ProblemShared's mission is to continually evolve and advance the provision of mind health and neurodevelopmental care, treatment and support.
Role
Who you are
- Proven experience with a variety of ingestion frameworks (e.g. Fivetran) and analytical databases / lakes (e.g. Redshift, Snowfalke, Databricks)
- Production experience working in AWS and infrastructure as code (Terraform, Azure DevOps or GitHub Actions) in an established data team
- Hands-on with Databricks on AWS: jobs, notebooks, IAM integration
- Strong Python and/or R skills, and comfort working with non-relational data formats
- Strong SQL fluency against Postgres and cloud stores
- Action orientation: we value thoughtful, reliable solutions built to deliver immediate value
Desirable
- STEM degree (Computer Science, Engineering, Maths, Stats, Physics or equivalent)
- Knowledge of PII controls: encryption, masking, pseudonymisation and role-based access
- Experience with JSON/Parquet/HL7 or event-driven tools (Airflow, Kafka)
- AWS certification (e.g. Data Analytics – Specialty)
- Basic Linux administration or Docker
What the job involves
- Work pattern: This is a permanent role, working 40 hours per week Monday to Friday
- Reporting to: Head of Analytics
- ProblemShared has a newly formed Data Office, and we’re looking for a Senior Data Engineer to work closely with our Senior Analytics Engineer, ensuring our data is accessible, accurate and actionable
- You own the “on-ramp” for all our operational data—building and maintaining ingestion pipelines from our AWS-hosted Postgres system, Zendesk, billing feeds, and more into Databricks
- While your primary focus is ingestion, you’ll work hand-in-glove with the Analytics Engineer to understand downstream needs, help troubleshoot transformations, and step in to assist with Silver-layer tasks when peers are out
- You’ll also implement authentication, anonymisation and any non-SQL transformations needed upstream of our analytic models
- Design, deploy and monitor Fivetran (or equivalent) connectors for PostgreSQL, Zendesk, Semble, Bob, and other API and flat-file exports
- Develop Databricks jobs and notebooks to preprocess raw data: validation, pseudonymisation, format conversions (JSON/Parquet)
- Implement and maintain AWS-integrated authentication and role-based access controls in Databricks. (NB. User authentication in ProblemShared uses Microsoft, but our core internal tech stack is on AWS)
- Write scripts (Python or R) to handle edge-case formats and automate testing/alerting
- Collaborate daily with the Analytics Engineer—providing context on schema changes, edge cases and PII nuances
- Cross-train so you can assist with Silver-layer cleanup or Gold-layer hand-offs during leave or as part of some spikes of work
- Partner closely with Software Engineers in our core system teams
- Continuously evaluate and bring in new ingestion or analytical tools (e.g. DuckDB, LLMs) where it adds speed, resilience or adaptability
Application process
- Once we review your CV a member of our recruitment team will be in touch to learn more about your experience and motivations
- The next step is to meet with our hiring team who will take you through an interview to allow you to demonstrate your ability and suitability for the role. If successful we will move to an offer of employment and pre-employment checks
Our take
ProblemShared is a new entrant in the field of digital mental health. The company has built an online community of high-quality mental health practitioners, available over a highly secure video consulting platform, to broaden access to mental health services in the UK. The company put emphasis on the quality of the care and is licensed by the Care Quality Commission, the national health regulatory body for England, Wales and Northern Ireland and by Health Improvement Scotland.
ProblemShared are growing rapidly with a very strong, clinically-led team of therapists, psychologists and psychiatrists. The company can diagnose and treat conditions ranging from mild depression and ASD through to complex PTSD.
The company's vision is not only to reach out and help individuals seeking help - ProblemShared also work with universities, therapy practices, and wider businesses to help broaden access to mental health services for their students, clients, and employees.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Company benefits
- Salary: Competitive with participation in the company equity scheme
- 30 days annual leave plus bank holidays
- Private health insurance from day one for all employees using Vitality, this includes online GP services, London hospitals where required, access to the app and benefits and rewards through healthy living.
- Laptop, monitors and any other necessary work equipment provided
- Fully remote but options to work from serviced offices as and when required. We use a variety of serviced offices throughout the country that meet the needs of those who wish to use them.
Company values
- HUMAN-CENTRIC - Everything we do is focused on improving lives. We embrace the difference in each human being and in doing so, help them to thrive
- EXCELLENCE - We provide exceptional care. Full stop
- INNOVATIVE - …in the way we work, in our service delivery and in the technology that underpins what we do. Throughout our innovation journey, data will be used as a force for good, driving our efforts to provide personalised care
- COLLABORATIVE - We forge meaningful partnerships with like-minded organisations and people to deliver on our vision
- GENEROUS - We share our knowledge, time and resources with the ProblemShared community to create the building blocks for an empowering environment where everyone feels supported
- REFLECTIVE - In the spirit of continuous improvement we always strive to be better today than we were yesterday
Company HQ
Holborn, London, UK
Leadership
Nick Nabarro
(CEO)Previously worked in A&E and Acute Medical Units in hospitals, as well as training to be a GP in Scotland.
Tika Nabarro
(Head of Legal)Previously Lawyer at Allens Arthur Robinson for four years. Also founded Mimmelu in 2006.
Diversity, Equity & Inclusion at ProblemShared
- As a mind health company, it is our mission to help individuals by assessing and understanding their mind health needs, whether that be mental health therapy or special learning needs. This naturally attracts a number of applicants to roles within ProblemShared who themselves are Neurodivergent and we welcome those skills to help us grow our team and understand our clients better. Our policy is to recruit the best person for the job and that has provided us with a diverse and included workforce at ProblemShared.
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