Software Architect, ManyChat
Chatbot marketing
Job no longer available
Chatbot marketing
201-500 employees
Job no longer available
201-500 employees
Company mission
To help businesses grow by building meaningful relationships with their customers.
Role
Who you are
- The ideal candidate combines technical mastery with the ability to influence engineering culture, guide cross-team alignment, and drive company-wide architectural initiatives
- 7+ years of professional experience with Python in production-grade, large-scale systems
- Proven experience designing and operating microservices or distributed architectures
- Deep understanding of asynchronous programming, concurrency, and Python performance optimization
- Hands-on experience with CI/CD pipelines, automated testing (pytest, unittest), and monitoring tools
- Strong knowledge of REST/gRPC APIs, message brokers (RabbitMQ, Kafka), and databases (PostgreSQL, Redis, MongoDB)
- Proficiency with cloud platforms (AWS, GCP, or Azure) and container orchestration (Docker, Kubernetes)
- Solid grasp of system design principles, scalability strategies, and performance optimization
- Excellent communication skills with a collaborative, solution-oriented mindset
- Experience mentoring engineers and establishing engineering best practices
- Experience working with AI or Data-intensive services is a strong plus
What the job involves
- We’re building and scaling high-performance Python-based services that power messaging automation, analytics, and AI features for millions of users. As we expand, we need a Software Architect who can guide our engineering teams toward long-term technical excellence, design scalable and secure service architectures, and establish unified best practices across the organization
- We’re looking for a Software (Python) Architect to shape the long-term technical direction of our Python ecosystem. This role combines strategic ownership, deep technical expertise, and cross-team leadership to ensure our Python-based systems are scalable, maintainable, and future-ready
- You will play a key role in developing and evolving existing services built for AI functionality and Data analytics, while also designing a roadmap for migrating parts of the product into standalone Python services. Your mission is to bring architectural clarity, technical consistency, and long-term vision to how Python is used across the organization
- You’ll act as both a hands-on expert and a strategic leader, setting standards for service architecture, code quality, performance, and deployment practices
- Define and maintain the architecture strategy for all Python-based systems
- Lead the migration of product components into standalone Python services
- Evaluate and guide the adoption of modern frameworks, tools, and cloud solutions
- Identify technical risks, scalability challenges, and improvement opportunities and propose actionable solutions
- Design and evolve distributed, event-driven, and high-load systems in Python
- Establish and enforce coding standards, CI/CD best practices, and testing automation
- Collaborate with DevOps and Infrastructure to enhance observability, reliability, and deployment pipelines
- Optimize systems for performance, resilience, and maintainability across multiple environments
- Partner closely with AI/ML, Data Engineering, and Infrastructure teams to ensure architectural alignment
- Mentor engineers, lead architecture reviews, workshops, and knowledge-sharing sessions
- Communicate complex technical concepts clearly to both engineering teams and business stakeholders
Our take
Over 80% of businesses currently use chatbots to provide a variety of automated services to customers. However, chatbots are generally uniform and provide standardised responses, unless the business staffs a chatbot programmer.
ManyChat provides a platform for the creation of customised chatbots without needing any experience in coding. The startup focuses on providing small businesses with opportunities to equip the messaging services of their Facebook and Instagram business pages with automotive customer service tools.
The company has grown a huge customer base of over a million businesses, powering more than a billion conversations annually. Although there is tough competition in this field, including new AI chatbots arriving on the market, ManyChat enjoyed a Series B round in 2025, which will be used to expand its market reach. A focus on ease of use and code-free customisation will likely ensure its ongoing popularity.
Steph
Company Specialist at Welcome to the Jungle
Insights
-15% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2025
$140m
SERIES B
Apr 2019
$18m
SERIES A
Total funding: $163.2m
Company benefits
- An opportunity for rapid personal and professional growth
- Uncapped Commission + Equity
- Generous time off policy to balance your work and life, including paid parental leave
- Competitive medical, dental, and vision coverage for you and your dependents
- Annual wellness reimbursement
- Collaborative, transparent, and fun-loving office culture
- We pay for relevant conference tickets, training programs, courses, and any necessary literature
Company HQ
Old Palo Alto, Palo Alto, CA
Leadership
Mikael Yang
(Co-Founder & CEO)Studied at State University before co-founding ManyChat in July 2015. Has been CEO ever since.
Salary benchmarks
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