Business Development Manager, Back Market
EU, English Speaker / Multi-lingual Profile
More information about location
3 days a week in office
Online marketplace for refurbished electronics
Job no longer available
Online marketplace for refurbished electronics
501-1000 employees
Job no longer available
More information about location
3 days a week in office
501-1000 employees
Company mission
To do more with what we already have.
Role
Who you are
- 3+ years of experience in sales, business development, or account management — or equivalent demonstrated experience. Previous use of Salesforce or CRM tools is a big plus
- Fully professional proficiency in English is Mandatory. Multilingual fluency in any of the following languages is a significant advantage: German, Mandarin or Cantonese
- Demonstrated ability to build strong client relationships with proven track record of delivering compelling presentations, both in-person and via web-conferencing to clients > Willing to travel to meet sellers and represent Back Market at industry events and tradeshows
- Proven project management experience and are able to coordinate between teams (detail-oriented and prioritization skills). Ability to navigate seamlessly across time zones and multicultural teams
- Passionate for ecommerce, client facing or relationship management : Prior experience in e-commerce or a fast-growing start-up is strongly preferred
- Goal-oriented with a can-do attitude (Proactive and energetic. Positive learning attitude is must-have)
- Do not give up easily. You reframe setbacks as challenges and find a way through
- AI and data enthusiast with hands-on experience building automations is a bonus, particularly in areas such as competitor intelligence scraping, lead prioritization and new seller growth - or strong interest/curiosity to try and learn. Tools used at Back Market : Google Sheet, SQL language, BigQuery, Dust
- Familiarity with the refurbished devices or tech industry is a plus
- We know that the perfect background for a role doesn’t mean the perfect fit — we encourage you to apply for a role even if you think you may not have all the qualifications
What the job involves
- The Business Development Team drives supply at Back Market
- We secure high-quality refurbished inventory across 17 markets and constantly source high-potential sellers to keep our network competitive and aligned with our business needs
- We are a fast-growing, high-performing team dedicated to hunting, onboarding and nurturing the right sellers, unlocking the right products that our customers want, and driving meaningful impact at scale
- We are looking for a results-driven Business Development Manager to join our team to execute business development strategies
- You will represent our brand, values, and marketplace proposition to the industry, building relationships with European (and potentially U.S. Based) sellers that power our supply ecosystem
- As a Business Development Manager, you will own the full BD lifecycle, from identifying and hunting high-potential sellers to guiding them through onboarding and early-stage growth, including working with sellers to maximize product selection, educating them on the relevance of specific quality metrics to sales performance & operation excellence
- You will serve as a trusted ambassador for sellers during their journey on Back Market, before transitioning them to our Seller Success team for long-term partnership
- Beyond individual seller relationships, you will play a strategic role in shaping how we scale, leading BD enablement projects that translate market intelligence into action and unlock the potential of our growing seller network
- Hunt and Build the Pipeline. Continuously identify and engage high-potential sellers across competitor platforms, industry tradeshows, and other relevant channels to enrich our seller network and strengthen Back Market's supply base
- Pitch and Convert. Lead compelling presentations, calls and onsite visits tailored to each prospect's profile and use case, with a focus on seller onboarding and early ramp-up
- Onboarding. Qualify and onboard new sellers, ensuring a smooth journey that contributes to Back Market's product selection growth
- Drive Early Performance. Manage newly activated sellers, owning their GMV and quality performance to ensure healthy, profitable growth for both the seller and Back Market, prior to handover to the Seller Success team
- Be the bridge. Act as the trusted link between sellers and internal functional teams (Quality, Logistics, Finance, Legal, and more) to support sellers and navigate complexities seamlessly
- Build industry expertise. Cultivate relationships with key industry contacts and maintain deep subject-matter knowledge of the refurbished landscape, players, and market dynamics
- Insight to Impact. Drive BD enablement projects that analyse market intelligence, surface opportunities & risks, and convert insights into actionable strategies
- Long-term contract
Application process
- Call (Google Meet) with the Senior Talent Acquisition Specialist - 30-45 minutes
- Business Screening (Google Meet) with the Hiring Manager - 60 minutes
- Leadership Interview (Project Management, Collaboration & Soft skills) with the manager's manager - 45 minutes
- Internal Stakeholder with a potential peer (cross-functional team) - 45 minutes
- Back Market Core Values with two members from the executive committee - 45 minutes
- Start date is ASAP
Our take
At a time when new smartphones launch frequently but with fewer new features and when individuals want to contribute to sustainability and the circular economy, Back Market is setting out to provide customers with a viable option of purchasing refurbished electronics goods.
The vision of the company is to become the default choice when it comes to electronics purchases, irrespective of the customers' budget. In order to materialise this vision, Back Market guarantees that all the devices sold on its platform are 100% functional. The company screens sellers before allowing them to join its platform and it monitors their performance in real-time by collecting detailed customer feedback. By doing this, it hopes to restore trust in refurbished devices and to make sustainability an easy, safe, and affordable choice.
Back Market operates in 17 counties and has a client roster that includes Netflix, Disney, BBC, Sony, and Apple. The company has also raised over $1 billion in capital, which has been invested in expansion across new and current markets. And with the recommerce market only growing, Back Market has a lot of room for exciting future growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Company HQ
Beaubourg, Paris, France
Leadership
Thibaud Hug de Larauze
(Co-Founder & CEO)Previously a Logistic Export Assistant at Devanlay Lacoste and an Account Manager at Neteven.
Amandine Durr
(CPO)Amandine joined Back Market in 2021 as CPO. Prior to this, they were a Product Director at ManoMano, a Senior Innovation product Manager at Kering, and CPO/CEO and Head of Product at We Are TV.
Clément Petit
(CFO)Previously spent nearly 3 years at Veepee, initially joining as a Financial Director before becoming CFO of France then later Group CFO. Prior to that, they spent 4 years at Elanco in Financial roles.
Dawn Baker
(CTO)Dawn joined Back Market in 2022 as Senior VP of Engineering, becoming CTO in 2023. Prior to this, they worked at Google as a Senior Director of Engineering, at Fitbit as the VP of Software Engineering, and at LinkedIn as a Senior Manager of Site Reliability Engineering.
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