Social Media & Community Manager, Fictiv
$80-115k
Digital manufacturing ecosystem
Be an early applicant
Digital manufacturing ecosystem
201-500 employees
Be an early applicant
$80-115k
201-500 employees
Company mission
To simplify the process of sourcing the custom mechanical parts required for new product development and introduction into the market.
Role
Who you are
- This role is perfect for a mechanical engineer or manufacturing professional with a knack for social media—or a social media pro with deep experience in engineering, manufacturing, or supply chain
- If you love connecting with technical communities and driving digital engagement, we want to hear from you!
- Bachelor’s degree in Mechanical Engineering, Manufacturing, Marketing, Communications, or a related field
- Minimum: 3+ years managing social media and/or online communities
- Deep understanding of mechanical engineering, manufacturing, product design, or supply chain
- Social media savvy with experience engaging technical audiences
- Preferred: Experience engaging engineering, manufacturing, or technical audiences
- Proficiency with Sprout Social, Google Business Apps, Slack, and Asana
- Familiarity with content creation tools (e.g., Canva, Adobe Suite) is a plus
- Basic understanding of video editing or graphic design is a bonus
- Excellent communication skills—capable of writing sharp, engaging, and brand-aligned social copy
- A creative thinker who can develop compelling content and optimize engagement strategies
- Highly responsive, organized, and able to manage multiple platforms and conversations simultaneously
- Data-driven mindset, using analytics to refine strategies and improve performance
- Travel: up to 20%
What the job involves
- As our Social Media & Community Manager, you’ll be the voice of Fictiv across LinkedIn, X, YouTube, Instagram, Facebook, and TikTok—crafting and executing social strategies that attract, engage, and nurture mechanical engineers, product designers, and supply chain professionals
- You’ll be responsible for social content creation, real-time engagement, and community interaction, ensuring that every relevant comment, mention, and inquiry gets a thoughtful, brand-aligned response
- Ultimately, your efforts will build trust with our audience and guide in-market prospects into our broader marketing and sales funnel
- Develop and implement engaging social media campaigns aligned with marketing and business objectives
- Plan, write, and publish content across LinkedIn, X, YouTube, Instagram, Facebook, and TikTok
- Collaborate with brand, product marketing, creative teams, and technical SMEs to develop compelling social content
- Stay on top of industry trends, audience preferences, and competitor activity to optimize content strategy
- Monitor and actively engage with comments, mentions, and direct messages to foster conversation
- Build relationships with our audience, answering technical and manufacturing-related questions with accuracy and authenticity
- Proactively initiate discussions, respond to feedback, and create a positive, brand-aligned social experience
- Partner with internal experts to ensure technical responses are informative and timely
- Track engagement, audience growth, and other key performance indicators (KPIs)
- Use Sprout Social and analytics tools to measure campaign effectiveness and inform future content
- Report insights and recommendations to marketing leadership
- Work closely with regional marketing teams to ensure localized content resonates
- The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job
- Provide feedback to the product and customer teams based on social conversations
- While performing the duties of this job, the employee routinely is required to sit; walk; talk, and hear; use hands to keyboard, fingers, handle, and feel; stoop, kneel, crouch, twist, crawl, reach, and stretch
- Identify and collaborate with influencers, partners, and industry thought leaders
- All employees are expected to maintain and contribute to the QMS
Our take
Fictiv is a digital manufacturing ecosystem that enables companies all over the world to acquire parts and components quickly. Its digital platform and global partner network provide a powerful palette of features, with the company positioning itself as the Amazon Web Services of hardware.
Also on offer from Fictiv is 3D printing, with the platform taking advantage of a range of technologies in this area. This makes it possible for businesses to obtain production-quality parts, without having to invest in tools and expertise.
The company has also leveraged technology in order to provide customers with access to a wide range of capabilities through components. With the 3D printed materials market set to reach $18 billion by 2030, Fictiv is well-placed to benefit from this significant growth, especially following its significant investment in accelerating product innovation.
Steph
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2022
$100m
SERIES E
Feb 2021
$35m
SERIES D
Total funding: $193m
Company benefits
- Monthly virtual work stipend
- Wellness stipend
- Paid volunteer days
- Learning and development stipend
- Paid parental leave
- Equity options
Company HQ
SoMa, San Francisco, CA
Leadership
Dave Evans
(Co-Founder & CEO)They hold a BS in Mechanical Engineering from Stanford and served as the Lead Hardware Engineer at Ford before co-founding Fictiv in 2013.
Nathan Evans
(Co-Founder & CXO)They earned a BA and MA from Stanford. They then founded Citizens of Wine and worked as an Associate at Seven Hills.
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