Systems Engineer, Amazon
AI/ML
The largest online retailer and technology provider
Open for applications
The largest online retailer and technology provider
1001+ employees
Open for applications
1001+ employees
Company mission
Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.
Role
Who you are
- Would you like to help implement innovative cloud computing solutions and solve the world's most complex technical problems?
- Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to provide a better world for future generations?
- If you join us, you'll be part of a world-class team in a dynamic environment that has the entrepreneurial feel of a start-up
- Advanced knowledge in system administration (Linux and/or Windows)
- Experience of systems automation using (Bash, Python, Perl, PowerShell, Batch)
- Practical understanding of network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP)
- Good troubleshooting skills at all levels, from application to network to host
Desirable
- Understanding of cloud computing concepts and design considerations
- Knowledge of configuration management systems, such as Puppet, Chef, Ansible, DSC, or related systems
- Experience with performance testing and optimisation in a 24x7 production environment
- Experience using monitoring platforms, such as CloudWatch, Datadog, Grafana, Elastic or similar
What the job involves
- The AWS AI/ML team helps to support and operate some of the most comprehensive artificial intelligence and machine learning services in the world
- From SageMaker to Bedrock to Amazon Q, the AI/ML team manage some of the most exciting, rapidly evolving services in AWS
- This is an opportunity to operate and engineer systems on a massive scale and to gain world class experience in cloud computing, artificial intelligence and machine learning
- You'll be surrounded by people who are passionate about their field, believe that first class service is critical to customer success and are committed to rapid iteration and continual improvement
- Be a catalyst to deliver truly disruptive products that are growing rapidly
- Define, build, own, and run services in high-growth environments
- Solve unique and first-order problems in rapidly evolving AWS services such as SageMaker, Bedrock and Amazon Q
- Learn how to build and operate distributed systems at scale
- Build and influence the tools and utilities that are part of the AWS fleet running our internal services
- Our Systems Engineers are expected to be leaders in their teams by becoming subject matter experts on multiple AWS services
- They develop, build, deploy, operate, sustain and grow their services in cloud production environments
- They are able to utilise trends and metrics to identify opportunities for improvements
- They help develop and refine procedures used by their team and internal customers
- They are able to develop at a high standard and can deal with new and ambiguous problem domains while consistently delivering customer impacting change
- Operating the world's most advanced cloud computing infrastructure
- Simplifying and reinventing systems, processes, and tools to make things better for our customers and our builders
- Building unique solutions to our customers’ technical problems
- Studying and learning from industry recognised Amazon Senior and Principal Engineers
- Coaching, hiring and developing team members
- On a typical day, engineers might dive deep into understanding the root cause of a customer issue, investigate why a metric is trending the wrong way, consult with top engineers at Amazon or discuss radical new approaches to automate solutions to operational issues
Salary benchmarks
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company benefits
- Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
- Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
- Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
- Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
- Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
- Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
- Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
Company HQ
South Lake Union, Seattle, WA
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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