Senior Product Manager, SoFi
Money
$214-235.4k
More information about location
Mobile & online personal finance services
Be an early applicant
Mobile & online personal finance services
1001+ employees
Be an early applicant
$214-235.4k
More information about location
1001+ employees
Company mission
To help people reach financial independence to realize their ambitions.
Role
Who you are
- Requirements: Master’s degree in Business Administration, Information Technology or related quantitative discipline and three (3) years of experience in the job offered or related occupation
- 1.) Experience defining product requirements, user stories, and functional specifications for digital consumer products.
- 2.) Experience analyzing product performance metrics, user behavior data, and conversion funnel data to inform product decisions.
- 3.) Experience designing, executing, and evaluating controlled product experiments to assess feature performance and improve conversion or engagement.
- 4.) Experience improving customer onboarding, application flows, or promotions/benefits experiences for digital products.
- 5.) Experience working with engineering, design, marketing, and operations teams to plan and deliver product initiatives.
- 6.) Experience participating in Agile or iterative product development processes, including backlog prioritization and release planning.
- 7.) Experience preparing and presenting product plans, analysis, and results to technical and non-technical stakeholders.
- 8.) Experience collaborating with legal, risk, or compliance teams to ensure product features align with applicable policies or regulatory requirements.
- 9.) Experience supporting product-led growth initiatives by leveraging product features, user journeys, and experimentation to drive acquisition, activation, or engagement.
- 10.) Experience working on digital products within the financial services or financial technology industry
- Any suitable combination of education, training and/or experience is acceptable. Part time telecommuting is an option. Hybrid work from Sofi office in New York, NY
What the job involves
- Plan, develop, and optimize digital product features related to customer onboarding, application flow, and benefits/promotions experiences for consumer banking products
- Define product requirements and success metrics, analyzing conversion and engagement data, and designing and executing experiments to improve application start, onboarding completion, and product adoption
- Collaborate with cross-functional teams including engineering, design, marketing, compliance, data, and operations to implement product enhancements, ensure regulatory alignment, and support growth and customer engagement objectives
Our take
SoFi started by offering ways for students to secure better financial terms on their loans, and now offers a huge range of personal finance products, including bank accounts, loans, mortgages, investment advice, and investment opportunities. Many customers find they have to go to multiple financial service providers to meet all their finance needs, but SoFi overcomes this issue by putting it all in one place.
Its goal, to cover all the financial bases, sets it apart from many of the traditional banks and even some of their digital competitors, such as Avant, which has chosen to focus on providing credit alternatives. Although it is operating in a competitive market with a lot of big players such as Monzo, Revolut, and Starling, the company has managed to raise huge amounts of funding to support its rapid expansion.
SoFi has focussed on global expansion, moving outside the US, and has made a series of acquisitions to support this - including a Hong Kong-based investment app called 8 Securities. After going public on the New York Stock Exchange via a SPAC merger in June 2021, the company has continued to evolve and release more mission-oriented services into its roster, and strengthened its lending capabilities through a $350 million post-IPO loan. To date, the company has sold over $15 billion in personal loan collateral and continues to strengthen its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jan 2021
$369.9m
LATE VC
May 2019
$500m
GROWTH EQUITY VC
Total funding: $2.7bn
Company benefits
- Comprehensive health, vision, dental, life insurance, and disability benefits
- Generous vacation and holidays
- Paid parental leave for eligible employees
- 401(k) and education on retirement planning
- Tuition reimbursement on approved programs, up to $5,250 per year
- Monthly contribution up to $200 to help you pay off your student loans
- Great health & well-being benefits including: telehealth parental support, subsidized gym program
- Flexible time off
- Fertility and family planning options
- Free financial classes
Company HQ
The East Cut, San Francisco, CA
Leadership
Anthony Noto
(CEO)Graduated from the U.S. Military Academy after being a telecommunications officer and captain in the U.S. Army. Has worked as Head of Gobal Telecommunications, Media and Technology at Goldman Sachs, been the COO of Twitter, and also the CFO of the National Football League.
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