AI / ML Engineer, US Mobile
CA$130-220k
5G connectivity provider
Open for applications
5G connectivity provider
201-500 employees
Open for applications
CA$130-220k
201-500 employees
Company mission
To revolutionise wireless by building the next-generation connectivity platform.
Role
Who you are
- Core AI/ML Expertise
- 3+ years hands-on experience building and deploying machine learning solutions at scale
- Solid understanding of NLP techniques, including transformer models and embeddings, with hands-on experience using modern tools like Hugging Face, AWS Bedrock, and OpenAI’s API
- Experience with vector search solutions (e.g. Pinecone, Weaviate, or Elasticsearch with vector plugins)
- Experienced in building or deploying large language models and related tooling in the AWS Bedrock ecosystem
- Familiarity with multi-agent LLM frameworks or Orchestrations (e.g., specialized agent-based approaches in advanced NLP)
- Backend & Data Infrastructure
- Proficient in Python or a similar language for data pipelines and model development
- Experience with cloud platforms (AWS strongly preferred), containerization (Docker, Kubernetes), and microservices
- Research & Problem-Solving Mindset
- Up-to-date on AI/ML trends—especially in multi-agent systems, generative modeling, or multi-modal approaches
- Skilled at diagnosing bottlenecks, scaling solutions, and balancing innovation against real-world constraints
- Collaboration & Communication
- Comfortable presenting complex ML concepts to non-technical stakeholders
- Passion for iterative development—able to pivot based on user feedback and product metrics
What the job involves
- We’re looking for an AI/ML Engineer who will develop, optimize, and scale machine learning models that power our next generation of user experiences. Working closely with product, engineering, and design, you’ll ensure our ML tools truly address user needs—whether they’re discovering new features, troubleshooting connectivity, or receiving proactive solutions to common issues
- Design & Deploy Conversational / Multi-Agent LLM Solutions
- Craft multi-agent conversational flows capable of handling a wide range of user requests—both purely informational and action-oriented
- Employ advanced LLM techniques (prompt engineering, context retrieval, multi-step reasoning) to ensure robust, context-aware dialogues
- Multi-Modal & Multi-Model Integration
- Explore different input/output formats (e.g., text, potential voice or image-based flows) to enrich user interactions
- Evaluate different models based on their intended use case, considering both technical capabilities and cost efficiency
- Platform & Pipeline Building
- Work with cross-functional teams to design data pipelines that feed your models real-time or near real-time data
- Implement best practices around model lifecycle management—versioning, containerization, deployment orchestration, etc
- Optimization & Scale
- Ensure the chat system can handle thousands (eventually millions) of concurrent interactions, maintaining low latency and high availability
- Monitor performance, define metrics (latency, user success rate, fallback rate, etc.), and iteratively improve
- Ongoing Innovation & Experimentation
- Remain current on the rapidly evolving AI/ML landscape, especially in generative models, multi-agent orchestration, and knowledge retrieval
- Propose new ways to extend AI across our platform—e.g., advanced personalization, proactive customer engagements, etc
Our take
4G networks transformed our internet experience with faster speeds and better connectivity, and 5G is now taking this further with even quicker speeds. Although 5G is becoming more common, it remains relatively new and not universally available. Networks offering 5G can be costly and might not always match the features of 4G networks.
US Mobile provides 5G mobile data connectivity in the US, claiming to reach speeds of up to 3GB p/s through eSIMs that can be activated remotely. The company offers a range of plans from cheap "talk and text" to unlimited data packages, the latter of which comes with a variety of perks such as free streaming service subscriptions and free international calls.
Whilst the company will face competition from the growing number of 5G network providers, US Mobile stands out by focusing on providing access to all, from unlimited family 3GB p/s packages to individual basic text and call SIMs. The company also guarantees full US coverage, in addition to providing various group pool packages for families and businesses - features which should see it remain a strong option in the market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
20% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2022
$31m
SERIES A
Jul 2021
$11.5m
SERIES A
Total funding: $46.5m
Company benefits
- Flexible working hours
Company HQ
Midtown East, New York, NY
Leadership
Ahmed Khattak
(Founder & CEO)Founder of GSM Nation LLC from 2010 to 2015.
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