Senior Product Manager, Canary Technologies
EMEA
Providing hospitality technology
Be an early applicant
Providing hospitality technology
101-200 employees
Be an early applicant
101-200 employees
Company mission
To help hoteliers thrive through innovative software solutions.
Role
Who you are
- If you are a strong product thinker with at least 5 years of product management experience, and you’re excited to help shape the future of hospitality tech, we’d love to connect
- 5+ years of product management experience in B2B SaaS or a technology-driven environment
- Proven ability to define and ship successful products that deliver measurable business outcomes
- Strong product intuition and customer empathy—you understand how to solve real problems with elegant, user-focused solutions
- Experience working closely with Engineering and Design to drive execution in an agile environment
- Skilled at making data-informed decisions while remaining grounded in customer feedback
- Comfortable operating in a high-growth, fast-paced environment with shifting priorities
- Excellent communication and collaboration skills across technical and non-technical audiences
- Experience working across time zones and within globally distributed teams
- Bonus: Experience in hospitality technology, messaging platforms, payments, or AI/automation is a plus
What the job involves
- Canary is at the forefront of providing AI-powered technology solutions to the hospitality industry. Our mission is to help hotels modernize operations, enhance guest experiences, and drive business results through intuitive, digital-first products. Our innovative platform is trusted by hotels worldwide for its ability to streamline operations and improve guest satisfaction
- We are looking for a Senior Product Manager to join our growing team and help lead the development of impactful products across key areas of our platform. In this role, you’ll take ownership of complex problem spaces, work closely with cross-functional partners, and drive initiatives that are critical to Canary’s continued growth and customer success
- You’ll have the opportunity to work on a variety of high-leverage product areas, such as:
- Guest communication
- Digital check-in
- Payments
- Upsells
- And more
- As part of a globally distributed team, you’ll collaborate regularly with colleagues and customers across time zones—so flexibility, asynchronous communication, and strong cross-cultural collaboration skills are essential
- Define and execute product strategy, roadmap, and delivery plans for one or more areas of the Canary platform
- Partner with Engineering and Design to bring intuitive, scalable, and reliable features to life
- Collaborate with stakeholders across Sales, Customer Success, and Marketing to ensure successful product launches and strong customer adoption
- Conduct in-depth customer research and product analysis to inform prioritization and uncover new opportunities
- Translate complex customer and business needs into clear product requirements and user stories
- Set clear goals and success metrics, and use data to drive continuous improvement and iteration
- Help mentor other product managers and contribute to the broader product culture and processes
Our take
Embracing the modern era, Canary Technologies is dedicated to revolutionizing the hotel industry through digital transformation. Pioneering the field with its mobile web-based Guest Management System and Digital Authorization solutions, Canary aims to rid hotels of outdated technology, enhancing revenue streams by boosting staff productivity and delivering superior guest experiences.
Co-founders Harman and SJ, childhood friends turned business partners, bring a unique blend of expertise to the table, drawing from their extensive background in both hospitality and technology sectors. With the industry already on an upward trajectory, the post-pandemic landscape has further fueled the demand for their solutions, particularly their contactless check-in and checkout offerings.
Despite competition in the sector, Canary has secured significant funding led by F-Prime Capital, enabling rapid expansion and talent acquisition to meet the burgeoning demand for its innovative solutions.
Freddie
Company Specialist at Welcome to the Jungle
Insights
59% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jun 2025
$80m
SERIES D
Jun 2024
$50m
SERIES C
Total funding: $175.2m
Company benefits
- Our health insurance has you covered on day 1
- Flexible working hours
- Training and career development
- Regular team building events
- A travel stipend for when you stay at Canary hotels
- Internal promotions from within the team
- Kitchen stocked with fruit, snacks, coffee, and more
- We're a diverse and global team
Company HQ
SoMa, San Francisco, CA
Leadership
Harman Singh Narula
(Co-Founder & CEO)Previously founded a custom printed apparel company, The Shirt Guys, LLC. Worked in strategy for Citigroup and Starwood Hotels & Resorts Worldwide, Inc, and as a Management Consultant for Bain & Company.
Satjot "SJ" Sawhney
(Co-Founder)Previously co-founded Mobibolt, Inc and Tapfame before serving as Head of Product at the hospitality technology startup, Stayful.
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