Technical Product Manager, Tucows
$106.5-118.3k
Salary shown for US residents. For Canada: $98,370 to $109,300 CAD
Keeping the internet open and connected
Open for applications
Keeping the internet open and connected
501-1000 employees
Open for applications
$106.5-118.3k
Salary shown for US residents. For Canada: $98,370 to $109,300 CAD
501-1000 employees
Company mission
To make the Internet Better by helping people access the open Internet, narrowing the digital divide, and supporting fairness and equality.
Role
Who you are
- We're looking for candidates from a range of backgrounds who know how to get things done
- 5+ years of experience in product management in a technical environment/Software development organizations
- Deep understanding of Telecoms and/or Product Catalog, specifically when it comes to B2B platforms
- Background in Computer Science, Business, IT, or related field
- Technical knowledge of event-driven architecture, microservices, and API-first platform development
- Self-starter, team player and results-oriented, able to work under minimal mentorship
- Background in software development and program management is preferred
- Organizational and leadership abilities
- Excellent communication skills
- Creative thinking skills and problem-solving aptitude
- An uncanny ability to take complex technical problems and distill them into coherent frameworks to foster support for technical resources
- Active listener who has a knack for knowing when to share and offer context proactively
- Passion for understanding customer needs and pairing with data and outstanding design to elegantly resolve problems
- Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, evaluate outcomes and challenge conventional wisdom
- Experience in product lifecycle management
- Experience with Agile software development methodologies and are comfortable describing related technical concepts and capabilities
- You care deeply about delivering on our brand promise and are excited to immerse yourself in our culture
What the job involves
- We are seeking an experienced, collaborative and resourceful Technical Product Owner to lead team priorities, product strategy, specify service features and capabilities, and drive the timely delivery of new products
- You’ll translate ideas into strategy and features, and follow product development from start to finish
- Act as the product owner for several software services and maintain visibility of the roadmap and its execution within the business unit
- Create and execute on product area vision, driving towards specific business goals through our customer experience
- Work with senior management to create product plans, solutions, roadmaps, and coordinate with cross-functional teams for delivery
- Craft comprehensive user stories, establish the objectives, strategies, and actions needed to solve our customer's problems
- Lead the end-to-end product development lifecycle from Discovery, Definition, Design, Development, Deployment and support post-deployment hand off to our operations teams
- Collect and analyze feedback from customers, partners and other teams to shape requirements, features and end product
- Ensure products and releases are launched correctly and on schedule
- Collaborate with different Engineering and Product teams across the organization to deliver value through internal tooling, education, and documentation
- Coordinate release cycle and manage cross-team dependencies
- Prioritizing our Customers above all by working directly with them as well as Product, Engineering and Customer Support teams to continually represent and improve the product
- Improve and expand your skills driven by a continuous desire to learn about new technologies and processes
Our take
Tucows had dedicated itself, and its subsidiaries, to ensuring the internet stays open, accessible, and connected. The company is made up of three subsidiaries, Tucows Domains (the world’s second-largest domain registrar and reseller), Ting Internet (high-speed fiber internet provider), and Wavelo (telecom SaaS for CSPs).
Tucows’ technology supports hundreds of thousands of companies around the globe, as such, the company has seen substantial growth over the last few years, rapidly expanding operations into new markets in conjunction with the optimization and development of its award-winning services. The company announced a $40 million buyback program of its common stock which ran from February 2023 to February 2024. It hopes to see its growth continue to flourish over the coming years, and it seems well set to do so.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Flexible work hours and an asynchronous approach
- Remote-first
- "Distributed Workplace Bonus"
- Health, vision, dental benefits
- Annual Flexible Health Spending and Lifestyle Spending dollars
- Learning and development programs with a flexible, annual learning reimbursement fund
- Mental health benefits
- Employee resource groups
- Family/fertility planning support, parental and adoptive leave
- Three weeks of leave, plenty of personal days, and annual paid gratitude days over the holiday season
- Stock options
- Retirement savings plan contributions
Company values
- The Internet - The Open Internet is an agent for positive change. It belongs to everyone and no one. We will help it to resist all attempts at ownership
- Innovation - We see and celebrate innovation and creativity in every employee, customer and partner we work with. We try stuff and we capitalize
- Simplicity - We’re building things for people, not for machines. We choose simplicity over complexity every time
- We > Me - We are a mix of people working together to solve problems big and small. Together, we’re stronger, smarter and better. We beats me
Company HQ
Liberty Village, Toronto, ON
Articles
Leadership
Elliot Noss
(President & CEO, not founder)Current CEO of Ting, Tucows' high-speed fiber internet service subsidiary. They are also involved in ICANN, to promote and protect an Open Internet around the world.
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