BDR Manager, commercetools

• 3+ years of experience in SaaS B2B sales development (preferably in eCommerce, headless commerce, or composable commerce)
• 1+ years in a leadership role, managing or mentoring BDRs/SDRs
• Strong understanding of the eCommerce ecosystem (marketplaces, digital experience platforms, ERP, OMS, etc.)
• Experience with outbound sales strategies and enterprise prospecting
• Proficiency in Salesforce, Outreach, LinkedIn Sales Navigator, and intent data tools
• Excellent communication, coaching, and strategic thinking skills
• Data-driven mindset with the ability to analyze metrics and optimize performance

• As a Manager - US BDRs, you will drive pipeline growth for commercetools by leading a team of Business Development Representatives focused on enterprise eCommerce solutions
• Your team will identify and engage key decision-makers in retail, D2C, and B2B eCommerce brands, helping them understand how commercetools’ composable commerce platform can transform their business
• You’ll be responsible for coaching, optimizing outbound strategies, and ensuring seamless collaboration with Sales and Marketing to generate high-quality sales opportunities
• This role is perfect for a hands-on leader who thrives in a fast-paced SaaS environment and has experience in B2B enterprise sales
• Mentor, coach, and motivate a team of BDRs to consistently exceed pipeline and meeting targets
• Conduct regular training sessions on outbound prospecting, objection handling, and product positioning
• Implement best practices for personalized outreach via email, LinkedIn, and cold calling
• Monitor performance metrics and provide actionable feedback for continuous improvement
• Refine messaging to engage eCommerce decision-makers (Heads of Digital, CTOs, etc.)
• Develop outbound prospecting playbooks tailored to commercetools’ ICP
• Leverage intent data, AI tools, and sales engagement platforms (Outreach, 6Sense) to enhance prospecting efficiency
• Align with Marketing on campaign strategy, messaging, and lead qualification
• Own pipeline generation targets, ensuring BDR-sourced meetings contribute to revenue goals
• Track and analyze key KPIs: SQL conversion rates, email engagement, call effectiveness, and pipeline attribution
• Collaborate with RevOps to ensure CRM (Salesforce) data is accurate and optimized for reporting
• Work closely with Account Executives (AEs) to ensure smooth lead handoff and pipeline progression
• Provide feedback to Marketing and Product teams on market trends, customer pain points, and competitive insights
• Partner with Sales Enablement to continuously enhance BDR onboarding and skill development programs

• 100% covered premiums for medical, dental, and vision insurance for you, dependents, and spouse/partner
• Generous time off package including PTO, parental leave, company holidays, sick time, and volunteer time off
• Monthly health membership and phone stipend
• Compensation benefits including 401K company match and an annual professional development stipend
• Flexible, family-friendly working hours - we are a remote first company

Total funding: $305m

eCommerce software simplifies complex processes and helps companies effectively manage their inventory, calculate taxes and perform other business-related functions. While companies like Shopify have addressed the needs of smaller retailers, Commercetools has built its business around catering to enterprises' specific needs and large investment budgets.