Engineering Manager, Sinch
$120-150k
Cloud communications for businesses
Job no longer available
Cloud communications for businesses
1001+ employees
Job no longer available
$120-150k
1001+ employees
Company mission
To bring businesses and people closer through personalised engagement.
Role
Who you are
- An ideal candidate will have a strong sense of ownership and be self-directed while being comfortable with leading a team of engineers across varying levels of seniority
- They thrive in environments where prioritization matters, and can balance hands-on technical judgment with leading and aligning the team
- 5+ years of professional software development experience
- 3+ years of engineering management or tech lead experience, with a demonstrated track record of growing engineers and delivering complex projects
- Experience working in an Agile environment with CI/CD practices
- Experience with NoSQL databases (e.g., MongoDB, Cassandra) and their tradeoffs
- Experience with highly scalable distributed systems capable of handling millions of requests
- Experience working with and maintaining RESTful APIs
- Strong written and verbal communication skills, with the ability to discuss complex topics with both technical and non-technical audiences
- Proficiency in scripting (Python, Bash, or similar)
- Demonstrated ability to attract, develop, and retain engineering talent
Desirable
- Experience with email systems
- Experience with observability tools (Kibana, Grafana)
What the job involves
- Sinch Mailgun is looking for an Engineering Manager to join our Mailgun Optimize team
- We are looking for someone to help us both pioneer and operate our products such as Email Validation, Inbox Placement, and Reputation Monitoring
- These are systems that process tens of millions of requests per day - and are still growing
- Leads, mentors, and grows a high-performing engineering team through regular 1:1s, coaching, and career development conversations
- Owns hiring, onboarding, and performance management to build an inclusive, high-trust team culture
- Guides design and architecture decisions to satisfy business requirements based on the product roadmap and vision
- Makes recommendations based upon established vision and associated analysis in order to satisfy tactical, operational, and strategic needs
- Partners with Product, Design, and business stakeholders to align on priorities, refine requirements, and communicate engineering progress
- Drives OKR planning, execution, and cross-team coordination to consistently deliver on commitments
- Designs sustainable solutions and processes that minimize developer support and intervention
- Identifies and mitigates technical risk early, escalating blockers and tradeoffs to leadership proactively
- Fosters a team culture of engineering excellence
Application process
- This role will be accepting applications until March 25, 2026 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation
Our take
Over the course of well over a decade, Sinch has grown into an international service helping enterprise companies communicate with their customers over text, in-app video/voice messages, and other mobile channels. Used by Google, Tinder, Uber, and PayPal, among other marquee enterprise companies, most customers will have crossed paths with Sinch.
The company’s rise is due in part to an increased marketing focus on cultivating a highly personalised relationship between customer and brand. In part, too, it’s down to the surge in custom Sinch saw over recent years when more familiar channels of customer/brand communication went down. That seems to have settled now, but personalized messages, over text specifically, continues to play well among younger consumers.
It's going to prove a tough market to navigate going forward, though. Equally well-established competitors like Twilio, 8x8, and Link Mobility Group all have similar offerings. Sinch's foray into conversational AI will help them keep pace, as will their steady march of acquisitions, fundraising to fuel scaling efforts and partnerships with the likes of Salesforce.
Freddie
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (2 rounds)
Mar 2017
$15.2m
LATE VC
Apr 2016
$1.1m
SEED
Total funding: $16.3m
Company HQ
Stadshagen, Stockholm, Stockholm County
Leadership
Laurinda Pang
(CEO)Previously President of Global Customer Success and International / Wholesale Markets at Lumen Technologies. Was also Chair of the ITW | Global Leaders' Forum and Independent Director at Acacia Communications.
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