Director Of Employee Comms, eBay
Growth
$148.4-254.2k
Salary varies depending on location
Leading online marketplace
Be an early applicant
Leading online marketplace
1001+ employees
Be an early applicant
$148.4-254.2k
Salary varies depending on location
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- 12+ years of experience in employee or executive communications, with a strong track record supporting senior leaders and large-scale organizational change
- 8+ years of leadership or people management experience
- Bachelor’s degree in Communications, Journalism, Public Relations, or related field required
- MS, MBA, or equivalent advanced degree preferred
- Proven track record to communicate in high-growth, matrixed, and global organizations — preferably within the retail, ecommerce, or tech sectors
- Experience collaborating across diverse functional areas (marketing, analytics, service, insights) and aligning communications for multiple executive collaborators
- Strong skills in change management communications, especially around transformation and technology shifts
- Outstanding storytelling, writing, and message development skills
- Ability to influence and build relationships at all levels of the organization
- Experience managing complex communication programs from strategy through execution
What the job involves
- We’re seeking a Director of Employee Communications to craft and implement internal communications strategy for the Growth Organization, aligning a distributed team!
- This leader will support the Chief Growth Officer and Growth Leadership Team in communicating priorities and transformation efforts across Global Marketing, Global Customer Service, Global Analytics, Global Consumer Insights, and Global Communications — all of which are essential functions within the Growth Org!
- This role is critical in helping employees understand strategic direction, embrace new ways of working, and engage with eBay’s ambitious ambitions for AI-driven growth
- Develop and drive a comprehensive internal communications strategy for the Growth Organization, tailored to evolving priorities and business goals
- Partner with the Chief Growth Officer and senior leaders across Marketing, Customer Service, Analytics, Consumer Insights, and Communications to align messaging, encourage teams, and communicate change clearly and effectively
- Translate complex topics — including AI transformation across business units and growth strategies — into clear, compelling communications that connect employees across fields and levels
- Support change management initiatives by crafting thoughtful, scalable communications that foster adoption, clarity, and team cohesion
- Build frameworks and rhythms that promote cultural consistency, reduce silos, and **improve** collaboration across globally distributed teams as eBay expands its global footprint
- Support executive visibility and engagement through high-impact communications, including Global All Hands, Growth Director+ meetings, leadership messaging, video scripts, and internal campaigns
- Partner with the People team, and key administrative and operations teams to support employee engagement, and organizational transformation as we continue to build a strong culture aligned with our DNA across the Growth Organization
- Establish metrics and feedback loops to measure communications efficiency and advise strategy
- Ensure consistency with eBay’s global brand, voice, and values across all internal touchpoints
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
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