Product Manager, Postman
Growth - Onboarding and Activation
$125-160k
3+ days a week in office
Collaboration platform for API development
Posted today
Collaboration platform for API development
1001+ employees
Posted today
$125-160k
3+ days a week in office
1001+ employees
Company mission
To simplify each step of building an API and streamline collaboration to help create better APIs—faster.
Role
Who you are
- You are passionate about Product-Led Growth (PLG) and excel at finding innovative ways to help users discover and experience value organically. You are analytical and data-driven, with a love for digging into metrics to uncover insights and make informed decisions that drive measurable outcomes.
- You have a deep empathy for users and a talent for designing experiences that solve real problems while delivering delight. You are highly collaborative, thriving in cross-functional teams and aligning stakeholders around shared goals. You are curious by nature, driven to test, learn, and iterate quickly, and you embrace experimentation as a core part of your process
- 3+ years of experience as a Product Manager on B2B SaaS software products
- A deep love for experimentation and an understanding of experimentation best practices
- An understanding of how to balance optimizations with bigger bets
- Experience leveraging user research and data-backed insights as your true north star to guide and drive your product roadmap
- Exceptional communication skills and a passion for sharing learnings broadly
- The ability to balance business and user outcomes
- Based in the San Francisco Bay Area
Desirable
- Experience working on a PLG product with a freemium model
- Experience working on developer tools, or have been a developer in a past life
- Experience with analytics tools like Amplitude, Mixpanel, Looker and the ability to write basic SQL
What the job involves
- As the Product Manager, Growth - Onboarding and Activation, you will own the journey from sign-up to activation, ensuring users experience the value of Postman quickly and effectively. You will deliver seamless and personalized onboarding experiences to accelerate user activation and foster collaboration, retention, and growth
- In this role, you will collaborate with cross-functional teams, including design, engineering, marketing, and data science, to optimize key growth metrics. You will identify opportunities to remove friction, build delightful first-time user experiences, and guide users toward realizing the full potential of Postman
- In this role, you will be responsible for shaping and driving the product roadmap for Onboarding and Activation. You will obsess over user problems, deeply understand our customer's workflows and use cases, and ship product experiences to help them build better APIs faster
- Own Onboarding and Activation Journeys: Lead the design, execution, and optimization of strategies to help users seamlessly onboard and quickly discover the value of Postman
- Drive Data-Driven Decisions: Analyze user behavior, identify pain points, and prioritize improvements to onboarding flows, focusing on increasing activation and conversion rates
- Run Experiments: Develop, execute, and analyze A/B tests to validate hypotheses and continuously optimize user onboarding and activation experiences
- Collaborate Across Teams: Partner with design, analytics, engineering, and marketing to implement impactful onboarding features and drive alignment on growth initiatives
- Gather Customer Insights: Conduct user research and synthesize feedback to uncover opportunities for improving the onboarding journey
- Accelerate Growth: Work cross-functionally to implement initiatives that remove friction in the onboarding process and enhance the user’s path to collaboration
- Measure Success: Define, track, and report on key metrics related to onboarding, activation, and collaboration
Our take
Postman is a SaaS collaboration platform designed to streamline API development teams. APIs serve as the backbone for communication and data sharing across numerous applications, playing a pivotal role in today's device-centric landscape. The platform offers tools for testing, version control, and documentation, ensuring the efficient production of APIs.
Initially founded in Bangalore, Postman has since relocated its headquarters to San Francisco. With a prestigious clientele including X, Shopify, and Intuit, the platform boasts over 15M developers worldwide. Postman actively engages with the API developer community through various initiatives, such as hosting hackathons with enticing cash prizes.
The growing reliance on APIs to fuel digital transformation, compounded by the widespread shift to remote work and digitalization, underscores their critical importance. Moreover, the sensitive nature of APIs, given the data they transmit and the potential security risks, accentuates the need for robust development practices. Hence, Postman has thrived as companies seek to develop secure APIs efficiently to meet evolving demands.
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Company
Company benefits
- Health care: Based on where you're located and the plans available there, you can have up to 100% of your and your family's premium costs covered by Postman, or receive a generous monthly allowance to supplement existing medical coverage
- Unlimited PTO: All full-time Postman employees have unlimited paid time off (PTO). We strongly encourage everyone to exercise this benefit to ensure that personal and work lives remain well-balanced, healthy, and fully charged. Your body, mind, spirit, and loved ones will appreciate it!
- Supporting healthy meals: We want to ensure you eat healthy each day. It's why we provide a taxable monthly stipend so that you can be nourished throughout the week
- Play well, be well: We're serious about your wellness. Whether it's a boxing club membership, hula classes, or a longboard, we're here to cheer you on to get out and get moving. We'll reimburse you for activities and items that bring you joy through our wellness and fitness program
- A room with a view: We want you set up for success! To help make your home office comfortable, we'll provide a one-time reimbursement for your office set-up and headphones. Internet and phone costs are also reimbursable on a monthly basis
- Career development: We support your career development by providing access to unlimited courses on Udemy and a book allowance. Enhance and uplevel your skills, and even learn something completely new!
Company values
- Create with curiosity: We repeatedly ask, “Why?” and challenge best practices. Asking “Why?” and “Why not?” is how we start each experimental journey, with a willingness to fail until we succeed. At Postman, no star is too far to shoot for
- Earn trust: We seek input first and listen before taking action. We're always open to perspectives because a diversity of thought and discussion improves our chances of discovering the best solutions
- Embrace constraints: We see constraints as an opportunity to be creative and resourceful with the people and tools we have available to us
- Win together: We count on each other, always offer help, and focus on solutions. We are a hybrid workplace spanning the globe, but Postmanauts are part of a tight, trusting community that appreciates each person's contributions toward Postman's mission
- Own & deliver: We learn from our mistakes and adapt with ease. We push ourselves to take bold but smart risks, and we celebrate failures for the learnings we gain as a result
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Abhinav Asthana
(CEO)They began their career as CTO of BITS360, which they co-founded in 2007, before co-founding Grayscale Design and TeliportMe. They used this entrepreneurial experience to co-found Postman in October 2014, aiming to simplify API development.
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