Associate Manager of Community Events, Salesforce
MuleSoft
$101.9-140.2k
More information about location
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
$101.9-140.2k
More information about location
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- BA or BS degree; or equivalent work experience
- 3+ years of experience in marketing, community management or event management
- Experience at an enterprise software company is a plus
- Experience with the Bevy event platform is a big plus
- Prioritization, adaptability, critical thinking: you are a self-starter who can self-prioritize tasks and remain productive with minimal supervision. In the very faced-paced environment at Salesforce, critical thinking and adaptability are a must to ensure you are focusing on the right thing at the right time
- Great interpersonal skills: you love listening to customers and getting them to explain their use cases; you love working with multiple stakeholders at once and keeping everyone aligned
- Analyze and creativity: you have a balance of data-driven, analytical skills with demonstrated creative campaign wins
- Clear and concise business writing, comfortable with public speaking, and good executive presence
- Time management and teamwork: you are able to manage deadlines and work collaboratively in a highly dynamic environment
What the job involves
- The MuleSoft Community team is looking for an experienced Associate Manager to lead its global user group program (MuleSoft Meetups), as well as its Community-led conferences, Community special events, and help support our footprint at Salesforce’s corporate events (Dreamforce, TDX, MuleSoft CONNECT, World Tours).
- MuleSoft Meetups are led by local volunteers from our customer and partner accounts, who step up to bring their local communities together and share their knowledge. They are a key asset to evangelize MuleSoft at scale
- This role requires a strong balance between strategy, planning and execution. The MuleSoft Community team counts 4 members to handle a 160,000-member community. Focus, efficiency, prioritization and a strong sense of ownership are must-have, while also having empathy and good relational skills
- This role has strong growth potential for the right candidate, as it can be extended beyond events in 2026+
- Define the strategy to grow and sustain our user group program; ensure we have a presence and vibrancy in key hubs; review the program’s health metrics and report on those regularly
- Plan and execute on engagement campaigns to 1. encourage our Meetup Leaders to host more events and/or cover specific topics that are important to the company; 2. Drive new Meetup Leader applications; 3. Drive more members and more engagement in our groups
- Handle the program day-to-day: monitoring new events being published, answering leader requests, handling swag inventory and orders, reimbursement requests, maintenance of the resource library…
- Support the enablement of our Meetup Leaders on our new product releases and best practices; make sure they are keeping their product knowledge up to date
- Help source great contributors from customer accounts (Meetup Leaders, speakers) who can be further funneled into our advocacy programs
- Drive the organization of our special community events, such as our yearly Community Leader Summit, and 2-3 yearly online conferences co-hosted with our Product teams
- Support the Community Leaders who host Dreamin’ conferences for MuleSoft: our involvement in those is limited to ensuring they follow the application process and if approved, that they receive their sponsorship packages and other perks
- Help support the MuleSoft Community’s footprint at Salesforce’s corporate events such as Dreamforce, TDX, MuleSoft CONNECT and World Tours. This includes collaborating cross-functionally to weave Community across sessions, keynotes, booths, ancillaries, etc. as well as supporting our own ancillary events
- You will work with leaders across functions, and a world-class team of passionate marketers will support you in your journey. You will also collaborate with the Salesforce Trailblazer Community, which is the largest community in the software industry
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
Financial District, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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