Senior Engineering Manager, User Interviews
$160-195k
More information about location
User research & product testing services
Job no longer available
User research & product testing services
201-500 employees
Job no longer available
$160-195k
More information about location
201-500 employees
Company mission
To make user research and product tests effortless.
Role
Who you are
- 4+ years of industry experience in software engineering, 2+ years of experience managing and leading software teams. Prior experience hiring, onboarding, coaching, mentoring, and growing engineers
- Experience with technical architecture and large technical projects: architecting technical systems, writing and reviewing technical plans and designs
- Experience with project management and delivery
- This is not a hands-on technical role (authoring code will not be a primary role) but familiarity with the following technologies is a plus:
- React, RTK Query Webpack, and SCSS
- Ruby on Rails, Sidekiq, ActiveInteraction, and RSpec
- Postgres
- Hosted on Heroku using Github and CircleCI for CI and automated testing
Desirable
- Prior experience working in early-stage or growth-stage startups
- Prior experience Ruby on Rails or React
- Ability to learn quickly and adjust based on new requirements and direction
What the job involves
- The role: a senior engineering manager position on our RX (Researcher Experience) area, the pillar of our product that enables user researcher workflows
- Manage engineers working on multiple work streams, split across 1-2 teams. Support and coach other technical leaders: senior / staff engineers, tech leads, and junior managers
- Coach and mentor engineers, provide them with timely and helpful feedback, guide their career growth and professional development
- Serve as a senior leader within our broader eng/product/design organization: identify problems, drive new organizational initiatives, evolve processes, and implement best practices. Collaborate with other engineering and cross-functional leaders
- Support team’s long term success as a whole: ensure engagement and well-being of team, while shipping value to customers and having customer impact
- Set goals and drive accountability on the team. Implement and evolve team processes to ensure engineering excellence and effective delivery
- Partner with tech leads and senior engineers to help set ambitious but achievable technical milestones, guide technical direction and raise technical quality
- Partnering with Product, Design, UXR, and Data Science to ensure we're building a product with impact for our customers
- Long term planning: team structure, staffing, hiring and onboarding new engineers as the team grows
Our take
The process of collecting user feedback can be long and arduous for many companies, often taking weeks or even months. User Interviews is a platform that recruits consumers who are keen to give feedback on products and ideas, streamlining this process.
The company profiles users in its network to match them with businesses, letting clients engage with the most suitable product testers. This approach has seen it secure some high profile clients including Amazon, Microsoft, Colgate, and Spotify.
User Interviews also boasts strong growth since its conception, as well as good funding at its back. As user feedback continues to be vital for businesses to stay competitive, the company has every oppotunity to continue this success.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Dec 2022
$27.5m
SERIES B
Mar 2021
$10m
SERIES A
Total funding: $43.5m
Company benefits
- Annual performance based bonus compensation
- Equity options
- 100% premium covered medical & dental employee coverage
- Annual membership to One Medical Group & Talkspace
- 4 weeks of PTO to start + accrue an additional day each year
- Unlimited wellness days. Sick? Doctors appointment? Mental health day? We’ve got you covered
- Flexible, paid parental leave
- 401k with $200/month employer contribution
- $250 office setup stipend (in addition to computer provided)
- $500 annual learning & development stipend
- $50/month work from home stipend
- Awards for 360-degree recognition, work anniversaries, & birthdays
- 1-2 team retreats per year (virtual and in-person options)
Company HQ
Park Slope, NY
Leadership
Basel Fakhoury
(Co-founder & CEO)After graduating from Harvard Law School, Basel worked at EvoApp and Altman Vilandrie & Company as an Analyst before co-founding MobileSuites. He used this startup experience to co-found User Interviews in August 2015, serving as CEO since.
Dennis Meng
(Co-founder & CPO)After graduating in Computer Sciences at Yale, Dennis worked at the strategy consulting firm Altman Vilandrie & Company as an Analyst. He then Co-founded MobileSuites, a room service app and acted as CEO for 2 years.
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