Staff Product Manager, GoFundMe
$181-271k
+ Equity
3 days a week in office
Social fundraising platform
Posted today
Social fundraising platform
501-1000 employees
Posted today
$181-271k
+ Equity
3 days a week in office
501-1000 employees
Company mission
To help people fundraise for the personal, business, and charitable causes that matter most to them.
Role
Who you are
- Required: You have 5-8 years of experience as a product manager, delivering impact at your positions with progressing responsibility and ownership. You have a consistent track record in building, launching and scaling successful products, can take an idea/opportunity from a problem statement to an impactful, usable and beautiful final product, while collaborating with designers, engineers, and other cross-functional team members
- Required: hands-on experience in go-to-market strategy and delivery, great understanding of customer acquisition via online channels (paid ads, social). You don’t just know how to build great products, but also how to put them in the hands of your customers and scale using product-led-growth, acquisition and retention motions
- Required: Hands-on experience working closely with customers, analyzing their needs, diving deep into consumer behaviour, industry trends and collaborating with the research teams
- Required: MBA from a leading program, ideally with a focus on technology and/or entrepreneurship
- BA/BS degree in a technical field is a strong plus
- Prior experience in management consulting is a strong plus
- Able to operate independently, multi-task, manage ambiguity and able to perform well at a fast pace and under pressure
- Strong communicator with the ability to bring people together to define a common vision and plan for action, present to senior leadership and drive delivery tracks
- Humility, willingness to listen, collaborate and iterate
What the job involves
- GoFundMe is seeking a Staff Product Manager who is passionate about our mission to help people help others
- This role will be part of the product management team and will ideate, develop and launch products that drive value to millions of people
- We value customer obsession, out of the box thinking, grit, positive impatience, and behaviors that earn trust with internal partners and customers alike
- We know that a broad range of perspectives and a diverse group of backgrounds and experiences, can help us build the best possible products
- Drive and lead strategic product initiatives, with significant visibility into the company leadership and make meaningful impact in the company and the greater market
- Responsible for all stages of product development and delivery, including: ideation, research, business modeling, technical specifications, building, launching, measuring, optimizing and scaling. Some of the work will focus on brand new products/features and other aspects will include optimization and growth of existing products
- Customer Focus: Be the advocate for our customers and understand the needs of our community to build delightful experiences
- Intuition & Judgement: Break down sophisticated challenges into a clear sequence of actions, make trade-off decisions while balancing the nuances of implementation details and time-to-market needs, and get on board cross-functional teams
- Data-informed decision-making: Use qualitative and quantitative analysis to drive product and go-to-market decisions
- Product Ownership: accountable for product vision, Cost / ROI analysis, strategy, development, and successful execution of new product initiatives and features to drive IMPACT. Lead the team through defining, identifying and tracking appropriate product and business metrics that are aligned with user goals
- Collaboration: Work cross-functionally with engineering, design, data, research, marketing, security, legal, and other teams to build out an amazing product
- Communication: Articulate the problem you’re solving, the vision you are going after, write crisp and clear requirements and communicate the strategy, plan, challenges and constraints to senior management and various collaborators
Our take
One of the most well-known fundraising platforms in the world, GoFundMe makes raising money online exceptionally easy. The platform started initially with a focus on charity and good causes, but its scope has now expanded to include start-up business funding. What makes the platform attractive is its ability to democratize fundraising through the medium of online.
GoFundMe's rapid rise in popularity has been helped by its social media integrations and the speed at which individuals can start funds. With strategic foresight, the company launched its GoFundMe Guarantee in 2016, a pledge to protect donors from fraud or platform misuse - knowing that its continued growth could only be hampered by security issues or donor deception.
This guarantee is what has enabled the company to remain the largest crowdfunding platform in the world. Notably, it stands amongst the likes of Airbnb, Facebook, and Netflix in being backed by tech investors TCV.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Company benefits
- Wide range of health insurance options, including medical, dental, and vision (GoFundMe covers 100% of employee premiums, and 80% of spouse and dependents)
- $600 annual fitness and wellness reimbursement
- Weekly massages
- Standing desks
- Fully-stocked kitchens & daily lunches
- Team off-sites & monthly social events
- Many of our offices are dog friendly
- 10 paid holidays, 17 days of accrued vacation per year, unlimited sick time & three volunteer days
- Enhanced parental leaves
- $50/month for employees commuting to and from work (public transit and/or parking)
- Caltrain GoPasses for our Bay Area commuters
- "Gives Back" program, where employees nominate fundraisers weekly for donations from GoFundMe
- Quarterly volunteer events in each office to give back to our local communities
- 401(k) retirement plan with company matching
- Access to learning tools and resources, including a subscription to Udemy, guest speakers, and internal brown bag sessions
Company values
- Consider everything
- Do the right thing
- Spread empathy
- Delight the customer
- Give back
Company HQ
Centennial, Redwood City, CA
Articles
Leadership
Margaret Richardson
(Chief Corporate Affairs Officer, not founder)Formerly worked at Airbnb as Vice President of Trust and Director of Global Policy. They worked in Trust & Safety at Apple prior to becoming a Member of Pipeline Angels.
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