Senior Revenue Operations Analyst, Figment
CA$100-125k
+ Stock Options
Blockchain infrastructure & services provider
Job no longer available
Blockchain infrastructure & services provider
101-200 employees
Job no longer available
CA$100-125k
+ Stock Options
101-200 employees
Company mission
To support the adoption, growth, and long-term success of the digital asset ecosystem.
Role
Who you are
- 5+ years of direct experience in Revenue Operations or related roles such as Sales Operations, Salesforce Administration, Customer Success Operations, etc
- Intermediate to Advanced skills with Salesforce (i.e., process builder, flows, custom reporting, dynamic filtering and dashboard creation) required. Demonstrated by either :
- Https://trailhead.salesforce.com/ certification (Mountaineer or higher)
- SFDC Administrator certification
- Live assessment
- Advanced proficiency in Excel/Google sheets; experience working with unstructured data and translating data into workable models (Tableau, Sigma, SQL and Snowflake experience a plus)
- Analytical and problem solving skills: Capable of diving deep into datasets and drawing actionable insights with reports and visualizations
- Communication: Able to proactively and succinctly express findings and why they are important to the business
- Desire to be a subject matter expert with ownership of GTM operations processes
- Excellent organizational, task and time management skills
- A natural problem-solver who seeks out creative solutions using process + technology
- An understanding of financial markets and/or digital assets a significant plus
- North America preferred
What the job involves
- This role will support the Head of Revenue Operations and participate across a wide range of operational initiatives with Sales, Customer Success, Finance, Data Science, and Partnerships
- As a member of the Figment GTM Team, the Senior Revenue Operations Analyst will drive the success of our revenue-generating strategies through effective management of technology, processes, and data
- Manage and enrich data across the go-to-market stack, particularly in Salesforce, Pardot, data enrichment and BI tools:
- Proactively recognize, design, and implement CRM improvements
- Own all Salesforce system configurations (fields, workflows, point-to-point integrations) as well as manage deliverables with our outsourced Salesforce Administration team
- Provide internal sales support with timely responses
- Maintain end user documentation for tech stack, compensation policies, and sales process; help enforce compliance at all levels
- Identify internal speed bumps and blockers. Automate where possible
- Ensure that accurate and complete information is captured in go-to-market systems by all teams
- Revenue Analyst / Reporting:
- Create and maintain critical reports to track key performance indicators (KPIs)
- "Provide sales team and leadership with ongoing analysis to inform GTM decision-making and bring transparency to the performance of the business"
- Ad Hoc reporting for GTM teams as requested
- Compensation:
- Own process for quarterly sales commission and MBO compensation plans
- Support quarterly quota setting processes; accurately communicate target achievement in a timely manner
- Quickly solve discrepancies and other errors while helping develop long-term solutions to scale
- Work cross-functionally with key stakeholders to improve internal processes and ensure consistency with business needs
Our take
Every complex system requires appropriate infrastructure to function, and blockchain is no different. Proper blockchain infrastructure is vital to creating a better, more inclusive Web 3.0, and will be crucial to its long-term growth and success.
Founded in 2018, Figment plays a leading role in building the Web 3.0 ecosystem by providing essential blockchain infrastructure, protocol staking, and research. The company has seen explosive growth driven by increased network support, expanded services, and customer retention. And in Q1 2024, Figment reported fivefold growth from the previous year, surpassing $15B in staked assets with over 500 institutional clients.
Following significant funding rounds, Figment is expanding its product offerings and team. With security and compliance central to its operations, the company is well-positioned to benefit from the growing popularity of Web 3.0 amid increasing regulations. The establishment of Figment Europe and plans for new products like Figment Vaults and Ethereum restaking capabilities further support its growth trajectory.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-31% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Dec 2021
$110m
SERIES C
Aug 2021
$50m
SERIES B
Total funding: $165m
Company HQ
Fashion District, Toronto, ON
Leadership
Matt Harrop
(Co-Founder)Prior to Figment, Matt co-founded Bugrocket and pingg. He also previously served as an Advisor at COurseCraft and CTO at BOAW Networks.
Lorien Gabel
(Co-Founder & CEO)Previously co-founded a large number of tech businesses, and is the owner of Headwall Sports.
Andrew Cronk
(Co-Founder & CPO)Ex-CEO of TempolQ and Cameesa, and was also a Partner at re-factor.
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