Compliance Lead, Affirm
Servicing Advisory
CA$102-142k
+ ESPP
POS installment loans
Posted today
POS installment loans
1001+ employees
Posted today
CA$102-142k
+ ESPP
1001+ employees
Company mission
To deliver honest and transparent financial products that improve users' lives.
Role
Who you are
- This role requires the ability to work independently and cross-functionally
- Working knowledge of applicable laws, regulations, and regulatory trends that impact Affirm’s business. Ability to research and investigate where knowledge is lacking, building subject matter expertise
- Experience in completing subject specific compliance testing and/or assessment activities
- Strong communication and relationship management skills
- Inquisitive and proactive in proposing creative and effective solutions and ability to learn and adapt in a fast-paced environment
- Strong project management, critical thinking and analytical skills
- Excellent verbal and written communication skills with the ability to clearly present complex and sensitive issues
- Proficient computer navigation skills using a variety of software packages, including Google docs, word processing, spreadsheets, and presentations
- Ability to work in a self-directed environment with excellent strategic thinking and problem-solving ability, who can assist with minimal guidance
- Experience working in fast-paced, ambiguous environments
- Experience advising revenue-generating stakeholder groups
- Leads complex projects/initiatives/cross functional work. Individual Contributor, but may have contractor(s) reporting to them
- Professional work experience in Compliance Risk, Audit, or Bank Regulatory. A minimum of 4 years of experience in a regulated industry is highly preferred
What the job involves
- Affirm’s Compliance team designs and implements a compliance program that proactively addresses regulatory requirements while identifying and resolving potential issues
- Compliance program activities include advisory, training, testing & monitoring, reporting, escalation, and oversight
- Although a second line of defense, Compliance partners with the business to support new products and markets, change management, issue identification and remediation, and third-party assessment and monitoring
- Compliance uses multiple data sources to enable informed decision-making, strengthen controls, and provide for better treatment of consumers
- Affirm is seeking a Compliance Lead to support our Servicing Operations compliance program
- In this role, you will ensure adherence to applicable regulatory requirements, provide clear guidance to Affirm’s operations team to mitigate risk and ensure compliance, and collaborate with cross-functional partners
- This includies Legal, Operations, Product, Engineering and senior leadership to drive process improvements and further build out our compliance program
- This role reports to the Director, Compliance
- You'll provide guidance to Affirm’s Servicing Product and Operations teams on applicable regulatory requirements, and recommend remediation and prioritization
- Provide independent oversight and credible challenge on servicing changes, including third-party oversight; work cross-functionally to address compliance issues at the root cause
- Monitor regulatory developments impacting servicing and assess/communicate implications to stakeholders
- Partner with the Complaints Compliance team to leverage complaint insights and drive durable product and process fixes within servicing
- Support responses to regulatory and bank-partner inquiries, audits, and examinations through second-line reviews and documentation/evidence
- Assist the business with developing and implementing policies, procedures, and controls through second-line advisory, review, and oversight to ensure compliance with regulatory requirements
- Other duties as assigned
Our take
Affirm offers point-of-sale loans to consumers, working with merchants like Shopify, KAYAK, and Walmart. Buy now, pay later transactions have grown in popularity in recent years, and this business is tapping into the market with a totally different approach to credit - by delivering the Affirm card, the first US debit card with the option to pay-over-time.
Boasting over 21M consumers and 337,000+ merchants, the company offers flexible payback options, ranging from 3 to 36 months. The interest rates run between 0% and 30%, so, while they are not necessarily the cheapest option, Affirm prides itself on having no fees for late payments, no hidden charges, and total transparency about what people will pay before they take out a loan.
Affirm collects payments from the customers and pays the merchants directly, shouldering the risk itself. The company has boosted its market share, expanding its availability beyond the US to include most of Canada, and continues to launch new features and create new partnerships towards bettering its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2020
$500m
SERIES G
Apr 2019
$300m
SERIES F
Total funding: $1.1bn
Company benefits
- Compensation: We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family
- Spending Wallets: Access tech, food, lifestyle, and family planning wallets for your expenses
- Supportive Communities: Get involved with our employee resource groups and community groups
- Remote-first Workforce: If your role is remote, you can set up shop anywhere in your home country
- Generous Time Off: Take the time you need when life happens
- Health Benefits: Get a plan that fits your needs
- Mental Healthcare: Take care of your mind with great mental health programs
- Parental Leave: Birth and non-birth parents get 18 weeks’ paid leave. Plus, a 4-week return-to-work transition program, at full base pay
- Away Days: We offer 20 company-wide paid days off—which help our teams collectively pause to recharge
- Learning & Development: Engage in exciting learning programs to level up your growth
Company HQ
Chinatown, San Francisco, CA
Leadership
Max Levchin
(Co-Founder & CEO)Has founded/co-founded numerous companies, holding various executive positions at each, including Paypal, Slide, Glow, HVF Labs, and SciFi VC. Also worked at large brands including Google, Yelp, Yahoo, and Evernote.
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