Associate Principal, Payer Partnerships, Headway

Salary not provided
Senior and Expert level
Remote in US
Headway

Therapist-by-insurance marketplace

Open for applications

Headway

Therapist-by-insurance marketplace

1001+ employees

HealthcareB2CB2BMarketplaceMental healthWellbeing

Open for applications

Salary not provided
Senior and Expert level
Remote in US

1001+ employees

HealthcareB2CB2BMarketplaceMental healthWellbeing

Company mission

To build a new mental healthcare system, rewired for access and affordability.

Role

Who you are

  • You have a minimum of 8+ years of experience in the healthcare space, preferably in roles within Customer Success, Business Development, or in Strategic Customer-facing roles
  • You bring deep exposure to payer business models and economics
  • You are a relationship builder, and delight in forging meaningful bonds across all levels of an organization
  • You thrive in ambiguity, and seek out opportunities to dive into unfamiliar challenges, drive towards outcomes, and shape strategy
  • You are operationally excellent, able to manage multiple high impact customers and large volume of moving pieces without breaking a sweat
  • You seek an environment that fosters individual growth through open-feedback and high-autonomy
  • You are motivated by the opportunity to face off against one of our generation’s defining problems: access to mental healthcare

What the job involves

  • Headway is scaling our health plan partnerships across the US and we’re hiring an Associate Principal, Payer Partnerships, to both support our continued growth and lead innovation with strategic partners in 2023 and beyond
  • Reporting to our Principal, Payer partnerships, you’ll work cross functionally with internal teams (Strategy, Product, Operations) to ensure ongoing success in our strategic health plan partnerships, while also deepening external payer relationships to identify new product opportunities and drive further alignment
  • This is an exceptional opportunity to own high-impact objectives at a rapidly scaling, mission driven company
  • Be responsible for the health and management of health plan partnerships with some of the largest health plans in the US
  • Navigate contract strategy and renegotiations to optimize partnership structure and success
  • Build and grow relationships with health plan operations teams and leadership
  • Leverage data to generate insights and identify new opportunities for partnership growth
  • Manage executive steering committees and serve as the face of Headway
  • Collaborate with cross functional, internal stakeholders to deliver insights to inform product and operations strategy

Our take

1 in 4 US citizens are currently living with treatable mental health conditions, however, a vast majority of people are unable to access the care they need, the primary reason being cost. Headway connects clients with therapists who accept insurance as payment and provides independent practitioners with the tools and resources needed to serve their patients and manage administrative workloads.

Headway’s concept is timely, with national mental health under particular strain following events from the past few years. The company facilitates over 300,000 appointments per month and has attracted backing from the likes of Accel and Google Ventures.

Covering 16 states and the District of Columbia, the company intends to broaden its presence across the US using its 2023 Series C funding of $125 million. This is a crucial avenue for further growth, as medical care deserts across the US mean the potential market is vast.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

Some candidates hear
back within 2 weeks

64% employee growth in 12 months

Company

Funding (last 2 of 6 rounds)

Jul 2024

$100m

LATE VC

Oct 2023

$125m

SERIES C

Total funding: $327m

Company benefits

  • Work from home opportunities

Company values

  • Think future first
  • Act like a Headway owner
  • The first time is always handmade
  • Be relationship-obsessed
  • Invest in yourself to invest in our mission

Company HQ

Tribeca, New York, NY

Leadership

Worked as a Product Analyst at Spring, and was a Software Development Engineer Intern at Amazon.

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