Mid-Market Sales Development Representative, Yuma AI

UK/Nordics 🇬🇧

Salary not provided

+ Uncapped variable + equity

Hubspot

Apollo

Entry and Junior level

Barcelona

Customer support automation

Be an early applicant

Customer support automation

21-100 employees

B2BArtificial IntelligenceCustomer serviceSaaSAutomation

Be an early applicant

Salary not provided

+ Uncapped variable + equity

Hubspot

Apollo

Entry and Junior level

Barcelona

21-100 employees

B2BArtificial IntelligenceCustomer serviceSaaSAutomation

Company mission

To empower merchants with the most recent AI capabilities while empowering customer support agents in their mission to delight customers.

Job

Company

Role

Who you are

We’re looking for an ambitious and curious Sales Development Representative to join our growing team in Barcelona
6+ months experience in a B2B SDR or outbound sales role (SaaS experience is a plus)
Native level in English
Excellent written and oral communication skills
Energy, curiosity, and resilience : you love learning and don’t give up easily
Strong organization and self-drive : you thrive in a fast-paced, autonomous environment
Comfortable using AI tools to boost productivity
Track record of achieving sales metrics and necessary work ethic and attitude to achieve quota attainment, consistently

What the job involves

You’ll be one of the first points of contact for some of Europe´s most exciting e-commerce brands, creating genuine connections and opening new business opportunities
As part of our high-performing sales team, you’ll work hand-in-hand with our Account Executives to spark interest, build pipeline, and help Yuma AI keep growing at double-digit speed
Identify, research, and reach out to key decision-makers
Generate new business opportunities through multi-channel outreach (cold calls, emails, LinkedIn)
Personalize your approach and build meaningful first conversations about AI-powered customer support
Collaborate closely with AEs to qualify leads and schedule discovery meetings
Become a product expert on Yuma AI’s platform and the future of customer service automation
Use tools like HubSpot (CRM), Apollo, Sales Navigator to manage your pipeline and workflow
You’ll report to Louis Coussen, who’s spent almost 10 years in e-commerce and somehow managed to beat every target along the way

Our take

Yuma AI is transforming eCommerce customer support with its AI-driven automation solutions. By integrating advanced AI agents into platforms like Shopify, Yuma enhances productivity, reduces operating costs, and improves customer satisfaction.

The platform stands out for its ability to generate human-like interactions, mirroring brand tone and boosting operational efficiency. This has proven a success and the platform is rapidly increasing ticket automation rates and reducing response times.

In its pursuit of continued growth, Yuma has closed a successful Seed funding round. With this capital, the platform aims to expand its capabilities and further revolutionize eCommerce customer support.

Freddie

Company Specialist at Welcome to the Jungle

Company

Funding (2 rounds)

Nov 2024

$5m

SEED

Mar 2023

$0.2m

SEED

Total funding: $5.2m

Company HQ

SoMa, San Francisco, CA

Leadership

Guillaume Luccisano

(Founder & CEO)

Previously co-founded Triplebyte where they served as CTO for 6 years. They also co-founded Socialcam where they served as the VP of Engineering for 3 years.

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