Account Executive, Founder Shield
Customer Success - Renewals
Risk management for VC-backed startups
Job no longer available
Risk management for VC-backed startups
21-100 employees
Job no longer available
21-100 employees
Company mission
To take the stress out of buying insurance for venture-backed startup companies.
Role
Who you are
- 1 + years of commercial insurance experience
- Loves customer service
- Exceptional verbal and written communication skills
- Strong organizational and time management skills
- Self-motivated, empathetic, excited for new challenges
Desirable
- Bonus points for experience in Management Liability/Professional Lines
What the job involves
- Reporting directly to the Customer Success Manager, the Account Executive will be responsible for supporting and retaining Founder Shield clients
- Acting as the liaison between current clients and the Founder Shield team
- Proactively tending to the needs of clients via email correspondences, newsletters, blog posts, face-to-face meetings and phone calls, etc
- Consulting clients on the right insurance coverage as they grow and scale their companies
- Optimizing the customer lifecycle by: mapping the customer journey, identifying opportunities for continuous improvement, developing best practices, etc
- Serving as a client advocate in driving Founder Shield products and services
Our take
Insurance companies have historically been slow to adopt digital transformation, oftentimes relying on fax and manual administration, so startups are cropping up all across the sector to make the purchase and administration of policies more streamlined and intuitive. Founder Shield is one of them, and is focusing on risk management insurance for fast-evolving VC-backed startups.
An important aspect of Founder Shield is its highly accommodating approach to risk management products. Companies working in emerging and lucrative sectors like crypto and cannabis frequently need novel policies to provide the best coverage, and Founder Shield has proven flexible and effective in building new products.
The insurtech sector itself is also a cash-flush one to be in currently. VC funding has risen steadily year over year, and is showing no sign of slowing. Whilst most large incumbents offer startup insurance, it’s Founder Shield’s ability to move away from the one-size-fits-all model that will help it siphon off fast-growth startup players as it moves to expand operations into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Incomparable company culture
- Be an early employee of a rapidly scaling organization
- Hybrid WFH, remote work & vacation policies
- Massive scalability and growth opportunities
- Medical, vision & dental
- 401k
Company HQ
Chelsea, New York, NY
Leadership
Benji Markoff
(CEO)Worked in sales, marketing, and business development before Founder Shield. Is also Co-founder of Scale Underwriting, an Operation Partner at Interplay Ventures, and CCO and Co-founder of ReShield.
Carl Niedbala
(COO)Has experience across the marketing and legal sectors, and alongside work at Founder Shield is also the Founder of Villanova Venture Community, and Co-founder/COO at ReShield.
Salary benchmarks
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