Partner Success Associate, Via
Central US
$65-85k
TransitTech platform
Job no longer available
TransitTech platform
1001+ employees
Job no longer available
$65-85k
1001+ employees
Company mission
Via's mission is to use technology to transform transport.
Role
Who you are
- You have 1+ years of relevant work experience, including -- but not limited to -- roles in management consulting, an external-facing role at a public agency or non-profit organization, or account management or other relevant function at a startup or technology company
- Quantitatively-inclined and data savvy, you may not be a Tableau expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
- Experience, or strong interest in, sales, negotiation, and generating commercial growth
- Excitement in the dynamic nature of this position, and willingness to travel for work as required
- Have a Bachelor’s Degree and a record of stellar academic achievement
What the job involves
- Become an expert on the Via platform, leveraging deep product knowledge to resolve partners’ pain points through innovation, and identifying opportunities for future product development
- Analyze daily, weekly, and long-term service performance data, providing partners with actionable recommendations to improve their service’s quality, efficiency, and growth
- Develop a vision and strategy for each partner you manage by assessing each partner’s strengths and weaknesses, and assist partners in setting and achieving ambitious goals
- Build deep and trusting long-term partner relationships: Identify partner pain points, as well as opportunities for service growth and revenue generation
- Leverage Via’s deep and cross-functional team of experts in service optimization, algorithms, product, pricing, marketing, and rider and driver growth to produce data-rich analyses of each partner’s service and action-oriented recommendations for improvement
- Grow your book of business by negotiating and signing contract renewals and service expansions, increasing year-on-year revenue from each partnership
- Collaborate with our Partnerships and Business Development teams to provide support for new business opportunities
Our take
Via is a world-leading public mobility technology provider, transforming transportation and logistics systems into highly efficient digital networks. Its TransitTech platform powers cost-effective, convenient, and equitable mobility across the globe including public transport, student transport, corporate transport, and paratransit.
The company has two smart go-to-market strategies. First, it licenses the technology to cities wanting on-demand solutions. Secondly, it provides a full solution for operators (such as TfL) including technologies, operations, marketing, and data science. After acquiring Remix, a mapping and transit-planning tool, Via combined the software with its own on-demand transit data to help cities visualize how on-demand services can become part of the public transit system.
With hundreds of partnerships in place, and operating across the globe, Via is committed to revolutionizing the way the world moves. The company has stated plans to go public, but for now, seems focussed on expanding its services - for example with the wheelchair-accessible autonomous shuttle service it launched in partnership with May Mobility. Substantial funds will enable Via to expand its suite of products and improve its services, as well as innovate and accelerate expansion across markets and verticals.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Feb 2023
$110m
LATE VC
Nov 2021
$130m
SERIES G
Total funding: $887.1m
Company benefits
- Health and wellness benefits
- Local volunteer opportunities
- Support for all new parents
- Learning opportunities through our Via-Versity
- Employee Resource Groups
Company HQ
Chelsea, New York, NY
Leadership
Daniel Ramot
(CEO)Formerly an Engineering Manager in the Israeli Air Force. Prior to founding Via, they were the Director of D.E. Shaw (research into computational biochemistry).
Oren Shoval
(CTO)Experienced Systems Engineer, with a PhD in Systems Biology from the Weizmann Institute of Science
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