Client Success Coordinator, Outside
Employees can expect to be paid an hourly rate between $22.00 to $24.00.
Office located in Boulder, CO
Active lifestyle content hub
Job no longer available
Active lifestyle content hub
201-500 employees
Job no longer available
Employees can expect to be paid an hourly rate between $22.00 to $24.00.
Office located in Boulder, CO
201-500 employees
Company mission
To inspire and enable people to discover that life is best spent outside experiencing healthy, connected, and fulfilling lives.
Role
Who you are
- The ideal candidate must be an organized, proactive problem solver, and have a positive attitude with a strong desire to advance their marketing skills
- 2+ years experience in client facing work and/or account management
- Capacity to balance, prioritize and deliver accurate results under tight deadlines
- Organization skills to track many things at the same time
- Proactive and positive approach to problem solving to ensure projects stay on track
- Strong client relations and communications skills, both written and verbal
- Ability to work independently with minimal supervision
- Deep understanding of Google docs as well as analytics tools (Google Analytics, Salesforce, Smartsheets, Facebook Insights, Asana, Dropbox, Pressboard and Hubspot)
- Enthusiasm, personality, a passion for teamwork, and a positive attitude are all essential for success
- Bachelor’s degree in marketing, advertising, or related field
What the job involves
- The Client Success Coordinator will be involved in all aspects of the marketing process for Outside, including client management, communications and relations, holistic project management, all native content execution, analytics and reporting, and overall support for Outside Inc.’s post-sales marketing team
- The Client Success Coordinator will work closely with and in support of all team members on the post-sales team as well as communicate effectively with a remote team and department leader
- Work in collaboration with pre-sales, sales and digital media planning teams to move sold advertising deals into post-sales execution
- Ensure campaigns are delivering on all contracted scopes of work across all platforms, including digital, social, email, podcast, print and events
- Be the go-to and daily point of contact for clients, ensuring alignment on goals, deliverables, timelines and KPIs
- Holistically project manage all custom content deliverables and ensure timely delivery
- Drive production schedules and approval processes, asset collection, internal team alignment and trafficking and development and deployment of custom content, including social and email
- Gather and measure analytics, track pacing, reporting to clients and final recapping that include insights and key learnings
- Define and activate optimization tactics that ensure top performance of native content
- Oversee the management of sponsored social post execution across Facebook, Twitter, and Instagram channels. Includes creation, posting, optimizing, routing and measurement
Our take
Keeping people connected is among the many benefits of the digital world. Outside - formerly known as Pocket Outdoor Media - provides digital content for outdoor enthusiasts and athletes to find events, trade tips, and easily find the lifestyle content that is right for them.
Outside brings together a variety of traditional brands as well as additional content to create a complete user experience. Through its site, users can access meal plans, gear reviews or even online courses, as well as find the latest developments in any outdoor recreational or competitive activity.
The value of digital content is growing at an impressive rate, as is the target audience for Outdoor's content, as the popularity of outdoor activities is on the rise. As the market continues to grow, the company finds itself in a promising position for future growth, and it will be interesting to see what it focuses on next.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Funding (2 rounds)
Feb 2021
$150m
SERIES B
Jul 2020
$14m
SERIES A
Total funding: $164m
Company benefits
- Equity: we believe that all employees are owners and that we all contribute to the success of the company
- Comprehensive benefits package: Health, Dental, Vision, Life & AD&D, and more!
- Flexible time away: we believe in both the importance of working hard AND taking time to refresh and rejuvenate
- Learning & development: we put employees first and provide resources for personal and professional advancement
- Fringe benefits: cell phone reimbursement, fitness and ClassPass access, commuter program, etc
Company HQ
Downtown, Boulder, CO
Leadership
Robin Thurston
(Founder & CEO)Former CEO of Helix and Pocket Outdoor Media. They also worked at Under Armour as an EVP and Chief Digital Officer.
Salary benchmarks
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