Operations Management Lead, CLUBZERØ

£35-45k

Performance bonus: tied to Northstar metric / Daily Order Volumes

Mid and Senior level

London

More information about location

Reusable packaging service for restaurants and food delivery

Job no longer available

Reusable packaging service for restaurants and food delivery

1-20 employees

HospitalityB2BSustainabilityFoodDelivery

Job no longer available

£35-45k

Performance bonus: tied to Northstar metric / Daily Order Volumes

Mid and Senior level

London

More information about location

1-20 employees

HospitalityB2BSustainabilityFoodDelivery

Company mission

To eliminate single-use plastic packaging in the food and beverage sector by providing a 100% convenient and zero waste reusable packaging service.

Job

Company

Role

Who you are

You have operational excellence and the ability to oversee onboarding of new hosts and customer
You're a strong communicator and can work closely with sales, marketing and tech leads
You can ensure commercially sustainable and scalable operational practices are in place to continue to support growth of daily order volume
You can project manage many of the systems that come to define how reusable packaging as a service works
You have a strong sense of prioritisation based on scarce resources and high impact that you want to achieve for the business
You have a high level of organisational skills and immense attention to detail, ultimately creating a blueprint for mass-adoption and leading the transition away from single-use plastic

What the job involves

Launch new CLUBZERØ host & customer locations in the London area
Support Partners across daily washing and logistics functions of the business to ensure excellent practices are adhered to
Implement drop-point infrastructure, collection and delivery schedules for partner hosts and customers
Manage full cycle operation for running CLUBZERØ service in London across all Hosts and customers
Build and manage portfolio of logistics partners for optimal product movement between hosts, users, and wash depot
Own all data dashboards for monitoring key performance indicators around operations and supply chain, keeping data-up-to-date
Collaborate with leadership on iterative product and process enhancement opportunities to save on costs, increase efficiencies and drive daily order volume growth
Identify and report scale-up opportunities with operational partners to CEO to reduce costs as business grows whilst maintaining excellent service for hosts and customers
Become the expert in reusables, providing first-of-kind guidance to global brands, consortiums, and cities

Application process

Application deadline - Monday 19th June

Salary benchmarks

Our take

The world produces around 150 million tonnes of plastic packaging for food a year, which pollutes the environment and is responsible for 2 billion tonnes of carbon emissions. While consumers (and governments) are very keen to reduce these figures, few food safe alternatives exist.

CLUBZERØ wants to change that, offering a truly circular packaging system to restaurants, takeaways and delivery services. Its food and beverage containers are collected, cleaned and returned after use, ensuring that no packaging goes to landfill. While there are a bevy of sustainable and recyclable packaging options on the market, CLUBZERØ stands out with its packaging designs and its tech-first approach, allowing for efficient tracking along repeated usage cycles.

The company has grown a customer base of over 3,000 businesses and packaged over 2 million items to date. It has also received significant investment support from an oversubscribed Seedrs campaign and a UK Research & Innovation grant. The company has an ambitious goal to expand to every global city by 2030, and based on its success so far it has an excellent chance to achieve this.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

75% female employees

Trustpilot (3.8)

Company

Funding (last 2 of 7 rounds)

Feb 2024

$0.2m

SEED

Mar 2023

$0.2m

GRANT

Total funding: $1.8m

Company benefits

Stock Options
1-2 company away trips per year
Private pension

Company values

Inclusive
Resourceful
Proactive
Ambitious
Supportive

Company HQ

Holborn, London, UK

Articles

CLUBZERØ’s closed loop design system wages war on single use plastic

CLUBZERØ wins Smart Sustainable Plastic Packaging grant from UK Research & Innovation

CLUBZERØ signs first £1m+ ARR deal with Just Eat for Business

CLUBZERØ wins D&AD Pencil for Best in Packaging design

Leadership

Safia Qureshi

(CEO)

Prior to founding CLUBZERO was the Founder and Creative Director of Studio [D] Tale. Before that was an Architect with Sheppard Robson.

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