Delivery Manager, Klarna

• 3+ years of software solutioning experience or system integration experience
• High achiever, proven track record of building stuff and getting things done while taking a structured/analytical approach
• Excellent written and verbal communication skills
• Familiarity with e-commerce shop systems or payment systems, specifically platforms and plug-ins
• Self-motivated individual who takes ownership and drives out solutions

Desirable

• Supporting the management of multiple partners and concurrent projects
• Helping maintain the integrations and troubleshoot accordingly, providing some operational support where required
• Work with other internal teams and resources to help define the overall solution and scope of our partner integrations. Driving priorities for the development team as aligned to solution design and scope
• Understanding Klarna products’ architecture and design to support successful integrations
• Ensuring Klarna quality standards are exceeded for our partner integrations
• Managing reported issues and coordinating addressing issues for these integrations
• Setting standards and processes around best practices for our partner integrations. Providing internal training, documentation, and knowledge sharing on partner systems and how to appropriately leverage these integrations
• Being in contact with our distribution partners via messaging, phone, video call or email as well as on site during workshops and demos
• Using Klarna tools to communicate & coordinate across many teams