Technical Support Engineer, Veza
$125-200k
More information about location
Identity security platform
Job no longer available
Identity security platform
201-500 employees
Job no longer available
$125-200k
More information about location
201-500 employees
Company mission
To help organizations trust confidently so they can unlock the value of their data.
Role
Who you are
- 5+ years of customer support, technical support, or security engineer experience for an enterprise cloud based platform
- An understanding of RBAC (role based access control) and least privileged access practices
- Strong knowledge of RESTful APIs with the ability to understand and troubleshoot issues with cloud services
- Strong knowledge of identity and access management practices
- Attention to detail while being able to balance multiple priorities
- Ability to work independently with minimal supervision as part of a team
Desirable
- Security centric experience in administering cloud compute providers (AWS, GCP, Oracle Cloud)
- Experience with utilization of Python scripting in solving tangible customer issues
What the job involves
- Provide nuanced technical and non-technical direction to customers on their usage and deployment of the Veza platform and onboarding integrating technologies
- Manage the escalation and prioritization of product defects to the engineering team
- Lead the customer experience function as an advocate and voice of the customer with product and engineering teams
- Create and share knowledge in both written and verbal forms both internally and externally
- Collaborate with cross-functional teams such as Product Management, Engineering, Sales, and R&D to drive good customer outcomes
Our take
Data is migrating to the cloud, but many organizations lack the tools to protect their data from cloud-based threats and challenges. Veza solves this problem with its authorization-based cloud security platform.
Data volume is set to triple by 2026 and cyber crime is on the rise. As such, companies like Veza are in high demand. However, Veza sets itself apart from its competitors thanks to its focus on authorization, which has been a missing piece of the cloud ecosystem for some time. Veza's ability to tap into a lucrative and underserved gap in the market has allowed it to attract significant attention. The company has raised impressive funding, which is testament to its growing impact.
Recently, Veza was acquired by Service Now, a major milestone for the fast-growing company. Alongside this, Veza also raised $108M in funding in 2025, taking its valuation to $808M and showing strong confidence in its platform. Now part of ServiceNow's security and risk portfolio, Veza is set to scale its technology on a global scale and play a central role in how organizations manage access across cloud, data and AI.
Steph
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2025
$108m
SERIES D
Aug 2023
$15m
LATE VC
Total funding: $233m
Company HQ
Mountain View, CA
Leadership
Tarun Thakur
(Co-Founder & CEO)Previously, Tarun co-founded Datos IO which was acquired by Rubrik. He also served as a GM of Rubrik Database Products at Rubrik.
Maohua Lu
(Co-Founder & CTO)Prior to Veza, Maohua was a Senior Staff Engineer at Rubrik, a Technical Director at Datos IO and Research Staff Member at IBM.
Robert Whitcher
(Co-Founder & Chief Architect)Previously a Principal Technical Architect at EMC for 6 years, then worked as a Senior Systems Engineer at SolidFire. He also spent 7 years at Datos IO as a Principal Architect.
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