Research Intern, Symbl.ai
AI/ML
Conversation intelligence platform for developers
Open for applications
Conversation intelligence platform for developers
21-100 employees
Open for applications
21-100 employees
Company mission
To elevate the quality of human life through every conversation.
Role
Who you are
- Please Note: To be eligible for this position, you should be currently enrolled in a post-secondary program and available for a full-time 3-6 month internship, co-op, or research work term (January - April)
- Have a strong passion for AI/ML/NLP research and a desire to learn
- Hold (or currently pursuing) a Ph.D. or Master's degree in an AI/ML/NLP area
- Possess a solid foundation in Machine Learning concepts
- Demonstrate strong analytical and problem-solving skills
- Be proficient in data analysis and research methodologies
- Have a prior portfolio of hands-on development work, preferably in the AI/ML space (include link to examples or Github)
- Show a keen interest in AI and technology trends
- Demonstrated research work, including but not limited to published work
- Possess effective communication and teamwork skills
- Be adaptable, curious, and committed to contributing to the research community
- Be self-driven, motivated, and hold strong technical opinions
What the job involves
- As a Research Intern at Symbl.ai, you will have the opportunity to be part of our dynamic team and engage in meaningful research projects
- Your role will involve working with real world data and scenarios, and deploying ML techniques and algorithms at scale to solve problems of vital business value
- This role is designed for passionate individuals who are eager to contribute to our innovative work in AI/ML and research
- In this role, you will have the unique opportunity to immerse yourself in the world of Nebula, our cutting-edge large language model (LLM), and work on state-of-the-art techniques at the intersection of Machine Learning and AI Research
- You will be part of a highly collaborative and agile environment that nurtures innovation and fosters your growth as a research professional
- Contribute to the development and advancement of the Nebula LLM, our flagship product
- Work with experienced researchers and developers to conduct novel research, and translate that into real world impact
- Dive into real-world Machine Learning applications
- Work on research projects that push the boundaries of AI and NLP technology
- Gain hands-on experience in deploying AI tools and techniques
- Analyze data, experiment with algorithms, and enhance your problem-solving skills
- Develop deep, hands-on knowledge of building, maintaining, and deploying a large language model
Our take
Data analytics has changed the way businesses operate - what customers buy, how often, what they nearly buy, etc. An individual’s online experience is full of data, telling a business what’s working, what’s not, and how they can change. But what’s much harder is to collate data from, say, a customer service phone call. That’s where Symbl comes in, with its conversation intelligence software.
Symbl boasts a hefty set of features, including topic and ‘sentiment’ recognition, automatic transcription (with identification of multiple speakers in over 30 languages), as well as question and answers analytics and keyword detection. It’s a thoroughly impressive package, with usages like data analysis from customer calls and performance reviews for customer support or sales teams.
Within the realm of human voice analysis, Symbl has impressive capabilities. But conversation intelligence is a market with other big players, like Gong or Chorus.ai. While Symbl’s features are technically more impressive than those of Gong, Symbl falls short on holistic analysis including SMS and email, which can provide a clearer picture. Symbl works well but has tough competitors to differentiate itself from.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Nov 2021
$17m
SERIES A
Dec 2020
$4.7m
EARLY VC
Total funding: $23.7m
Company benefits
- 100% covered health coverage for you, and 90% for your love ones
- 100% covered Life & AD&D, and short-term disability coverage for you
- 401(k) with 3% matching
- Continued education and professional development stipend
- WFH and Wellness stipend
- 18 paid holidays
- Unlimited PTO
- Flexible schedule
Company values
- Connect not transact
- Be self-aware
- Obsess over customer value
- Stay curious
- Commit to growth
- Empower each other
- Do not settle for mediocrity
Company HQ
Pike Pine Retail Core, Seattle, WA
Articles
Leadership
Toshish Jawale
(CTO)Previously worked as a Software Engineer at Media Magic Technologies, was Co-founder of TimeNome, Co-Founder & CTO of upa.io, and was a Software Architect at Amdocs.
Surbhi Rathore
(CEO)Former Software Engineer at Nevis Networks, and Software Development Team Lead at Amdocs. They are also currently an Ambassador for Women in AI and a Member of the Forbes Technology Council.
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