Research Intern, Symbl.ai
AI/ML
Real-time AI for human interactions
Open for applications
Real-time AI for human interactions
21-100 employees
Open for applications
21-100 employees
Company mission
To accelerate the growth of machines ability to understand human conversations better than human.
Role
Who you are
- Please Note: To be eligible for this position, you should be currently enrolled in a post-secondary program and available for a full-time 3-6 month internship, co-op, or research work term (January - April)
- Have a strong passion for AI/ML/NLP research and a desire to learn
- Hold (or currently pursuing) a Ph.D. or Master's degree in an AI/ML/NLP area
- Possess a solid foundation in Machine Learning concepts
- Demonstrate strong analytical and problem-solving skills
- Be proficient in data analysis and research methodologies
- Have a prior portfolio of hands-on development work, preferably in the AI/ML space (include link to examples or Github)
- Show a keen interest in AI and technology trends
- Demonstrated research work, including but not limited to published work
- Possess effective communication and teamwork skills
- Be adaptable, curious, and committed to contributing to the research community
- Be self-driven, motivated, and hold strong technical opinions
What the job involves
- As a Research Intern at Symbl.ai, you will have the opportunity to be part of our dynamic team and engage in meaningful research projects
- Your role will involve working with real world data and scenarios, and deploying ML techniques and algorithms at scale to solve problems of vital business value
- This role is designed for passionate individuals who are eager to contribute to our innovative work in AI/ML and research
- In this role, you will have the unique opportunity to immerse yourself in the world of Nebula, our cutting-edge large language model (LLM), and work on state-of-the-art techniques at the intersection of Machine Learning and AI Research
- You will be part of a highly collaborative and agile environment that nurtures innovation and fosters your growth as a research professional
- Contribute to the development and advancement of the Nebula LLM, our flagship product
- Work with experienced researchers and developers to conduct novel research, and translate that into real world impact
- Dive into real-world Machine Learning applications
- Work on research projects that push the boundaries of AI and NLP technology
- Gain hands-on experience in deploying AI tools and techniques
- Analyze data, experiment with algorithms, and enhance your problem-solving skills
- Develop deep, hands-on knowledge of building, maintaining, and deploying a large language model
Our take
Data analytics has changed the way businesses operate - what customers buy, how often, what they nearly buy, etc. An individual’s online experience is full of data, telling a business what’s working, what’s not, and how they can change. But what’s much harder is to collate data from, say, a customer service phone call. That’s where Symbl comes in, with its conversation intelligence software.
Symbl boasts a hefty set of features, including topic and ‘sentiment’ recognition, automatic transcription (with identification of multiple speakers in over 30 languages), as well as question and answers analytics and keyword detection. It’s a thoroughly impressive package, with usages like data analysis from customer calls and performance reviews for customer support or sales teams.
Within the realm of human voice analysis, Symbl has impressive capabilities. But conversation intelligence is a market with other big players, like Gong or Chorus.ai. While Symbl’s features are technically more impressive than those of Gong, Symbl falls short on holistic analysis including SMS and email, which can provide a clearer picture. Symbl works well but has tough competitors to differentiate itself from.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Nov 2021
$17m
SERIES A
Dec 2020
$4.7m
EARLY VC
Total funding: $23.7m
Company benefits
- Health & Wellness: We provide the best national Medical, Vision & Dental coverage through Premera Blue Cross & ICICI Lombard to support you and your family’s health, every step of the way
- Retirement 401(k) Plan: Participate in our plan with a 3% contribution from Symbl to help secure your future
- Flexible Work & Lifestyle: Enjoy the flexibility to work remotely and choose your preferred co-working space. We value work-life balance and offer flexible working hours, supporting both your lifestyle and family needs
- Innovative Work Culture: Thrive in a fast-paced culture that encourages out-of-the-box thinking. Gain exposure to diverse roles and unique challenges
- Paid Time off: At Symbl, we believe in the importance of balance. Enjoy generous vacation, personal days, and public holidays to recharge
- Ownership & Autonomy: Engage in full-stack roles with high levels of responsibility and independence
Company HQ
Pike Pine Retail Core, Seattle, WA
Leadership
Toshish Jawale
(Co-Founder & CTO)Previously worked as a Software Engineer at Media Magic Technologies, was Co-founder of TimeNome, Co-Founder & CTO of upa.io, and was a Software Architect at Amdocs.
Surbhi Rathore
(Co-Founder & CEO)Former Software Engineer at Nevis Networks, and Software Development Team Lead at Amdocs. They are also currently an Ambassador for Women in AI and a Member of the Forbes Technology Council.
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