Services Engineer, Paperless Parts
Estimating & quoting for manufacturing
Open for applications
Estimating & quoting for manufacturing
101-200 employees
Open for applications
101-200 employees
Company mission
Paperless Parts' mission is to make manufacturing more accessible.
Role
Who you are
- Excellent written and verbal communication skills
- Understanding of Windows-based business IT environments
- Strong coding skills in at least one language
- Fluency in Python, SQL, and using REST APIs
- Experience writing or configuring software integrations
- Willingness to travel when necessary to customer facilities (0-25% of the time)
- Relevant work, education, or hands-on development experience
- Customer facing experience or ability
- Strong analytical and critical problem-solving skills
- Ability to translate business requirements to product solutions
- Fast learner, ability to adapt to new processes and technologies, and evolving environments
What the job involves
- As a team member dedicated completely to supporting and developing our integrations, your mission is to do what it takes to successfully build custom solutions for American manufacturers to connect Paperless Parts with their critical software systems, automate tedious manual processes, and meet their data reporting needs
- You’ll become an expert in the Paperless Parts platform and work closely with manufacturers to write integrations that are key to our customer’s Paperless Parts solution
- You’ll organize and run meetings to gather customer requirements, lead user acceptance testing, and support our live customers
- You’ll recognize the common needs of our customer base, and contribute to our toolkit of standard integrations as well as develop custom solutions
- As we grow, you will contribute to recruiting, leading, and mentoring our services engineering team
- Design & Develop custom integrations to support Customer’s desire to integrate their technical infrastructure
- Develop custom enhancements to existing integrations
- Learn the Paperless Parts platform, including how to customize the pricing engine with P3L (Paperless Parts Pricing Language)
- Lead the implementation of an off-the-shelf integration
- Provide tier 2 support for existing integrations to ensure limited disruption to Customer’s day to day
- Participate in sales and onboarding calls as the technical expert
- Balance multiple projects, including getting comfortable meeting with customers and knowing how to effectively bring in help from the rest of the team
- Contribute to the design and development of our APIs and SDKs to make future projects more efficient
- Travel to one or more customer sites to better understand how manufacturing shops operate
- As part of the Paperless Parts team, further, the company-wide DEI & social impact initiates
Our take
The creation of bespoke components for manufacturing processes can be time-consuming to manage and difficult to price. Typically, job shops and contract manufacturers have used paper trails to forecast component creation and provide quotes for their clients - meaning the process is ripe for modernization.
Paperless Parts provides an estimating and quoting software platform for manufacturers and job shops, focusing on eradicating paperwork from the process. The platform organizes quote information into a single point of knowledge for all parties, using this data to automate manual steps.
Through this approach, the company claims to help reduce spending, improve component deployment speeds and consistency, and help maintain compliance and security standards. It has had success so far, and appears to be building out its management team as it continues on a path of growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (2 rounds)
Sep 2021
$30m
SERIES B
Jan 2021
$7.2m
SEED
Total funding: $37.2m
Company benefits
- 100% coverage of health, dental, and vision for you and your dependents
- Unlimited PTO
- 13+ paid holidays
- Work from home flexibility
- Company-sponsored wellness stipend/free gym membership
- Company-sponsored life, disability, and voluntary life insurance
- Pre-tax Commuter and FSA/Dependent Care FSA
- 401(k) plan
- Employee recognition program
Company HQ
Bulfinch Triangle Historic District, Boston, MA
Leadership
Jason T. Ray
(CEO)Supply Corps Officer Department Head, Navy Acquisition Contracting Officer, and Additive Manufacturing Lead for the US Navy from 2009 to 2016.
Scott Sawyer
(Chief Scientist)Experience as Associate Technical Staff at MIT Lincoln Laboratory from 2011 to 2014. VP of Engineering for ecovent Systems from 2014 to 2016.
Salary benchmarks
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