Payroll Operations Analyst, Justworks
$36.30 - $39.93 per hour
Business operations platform
Job no longer available
Business operations platform
1001+ employees
Job no longer available
$36.30 - $39.93 per hour
1001+ employees
Company mission
Justworks' mission is to help entrepreneurs and businesses grow with confidence.
Role
Who you are
- FPC required; CPP preferred
- Minimum of 2 years of relevant work experience, including processing corrections for payroll taxable wages and tax amounts, conducting W-2 audits and processing W-2 corrections, processing 1099 corrections, and adjusting pre-tax deductions
- Working knowledge of annual wage bases, employee and employer tax rates, Section 125, various retirement plan deductions, employee classifications
- Familiarity with basic business process management activities (process mapping, improvement, implementation, etc.)
- Prior experience in quarterly tax reporting and filing is a plus
- Prior experience with Atlassian Software (Jira and Confluence) is a plus
- Aptitude for quickly learning new products and subject matter
- Meticulous and detail-oriented; you pride yourself in finding mistakes or errors
- Flexible and calm under pressure with an ability to thrive in a changing and complex environment
- Work effectively within a team, yet have the ability to take initiative and work effectively on your own
What the job involves
- You’re detail-oriented, with a keen eye for data and identifying discrepancies. You prioritize accuracy and are eager to troubleshoot complications as needed. You’re a critical thinker, with a demonstrated ability to work alongside others
- As an Analyst on the Payroll Operations team, you will work across the organization to research and resolve a variety of payroll inquiries. You will be responsible for providing subject matter expertise on best practices as a specialist in Justworks systems
- Execute day-to-day operations for Justworks’ payroll system including adjustments, reviewing accuracy of income withholding orders/garnishments, and verifying other relevant customer payroll data
- Identify and resolve payroll discrepancies in Justworks system
- Work with the Payroll Tax team to ensure accuracy of adjustments
- Respond to questions and requests from various teams at Justworks, including the Customer Success team
- Assist with maintaining the internal resource center regarding Payments Operations’ policies and procedures
- Assist with developing workflows and processing changes
- Support various teams as a subject matter expert on Justworks payroll
- Develop and review standard operating documents for stakeholders
- Perform other related duties as assigned
- As a Payroll Operations Analyst, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:
- Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.Adaptability - the ability to adjust your approach or actions in response to changes in your external environment.
- Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
- Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.Systems thinking - the ability to look at overall systems holistically and understand how things work within the system through the exploration of inter-dependencies and inter-relationships (context and connections)
Our take
Justworks operates in an increasingly crowded space of all-in-one business operation suites, that include tools like human resources, payroll, employee management, benefits, and others that businesses critically need to operate as they scale.
Globally, human resource management has become an extremely fertile field, worth over $20 billion annually and predicted to grow to over $50 billion annually by 2030 - creating great opportunity for Justworks to continue to grow. The company is regarded as a market leader, but does see competition in the shape of Paychex Flex, Rippling, Paylocity, and TriNet, among others.
Solutions delivered by Justworks have proven to be extremely popular with SMEs, and this has not gone unnoticed by investors, with the company picking up exceptional amounts of funding. Justworks is known to have sights on going public, though action towards this end has been delayed until global mass-market conditions have settled from a period of volatility. However, the company's acquisition of
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Nov 2023
$16.9m
LATE VC
Jan 2020
$50m
SERIES E
Total funding: $159.9m
Company benefits
- Paid volunteer work.
- Paid parental leave.
- Work from home opportunities.
- Medical, dental, and vision insurance, plus access to One Medical, Kindbody, and Teladoc.
- Premium access to Headspace, ClassPass stipends, and webinars to support your overall wellness on topics like nutrition, budgeting, mindfulness, and more.
- All Justworks offers include equity, and Justworkers can continue to earn more over time with promotions and tenure.
- Extensive learning & development opportunities through workshops, ExecOnline, Udemy, and BetterUp coaching.
- Engineering Apprenticeship program that supports internal movement and growth
Company values
- Camaraderie: As a growing company, we know how crucial teamwork, higher purpose, and a healthy dose of fun can be to success. Be an active listener, treat people respectfully, and have a strong desire to know and help others.
- Openness: We believe in radical transparency. This means being willing to share information, understand other perspectives, and consider new possibilities. Be curious, ask open questions, and be receptive to thoughts and feedback from others.
- Grit: They say when the going gets tough, the tough get going. We are a team of hardworking individuals with the courage to persevere. Be committed, be earnest, and dive in to get the job done well with a positive attitude.
- Integrity: We do the right thing. Be honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
- Simplicity: We make things easy for everyone to understand and do. Be innovative, unafraid of streamlining processes, a clear and concise communicator, and don't overcomplicate solutions.
Company HQ
Fulton Ferry District, NY
Articles
Leadership
Isaac Oates
(Executive Chair)Experience as a Senior Product Manager at Amazon before founding Adtuitive and serving as COO for a year. Left this position to spend 3 years as a VP at Etsy, before founding Justworks.
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