Global Partner Manager, ServiceNow
DXC
$123.9-204.5k
Plus equity (when applicable), variable/incentive compensation + ESPP
Office located in Hudson Yards, New York
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$123.9-204.5k
Plus equity (when applicable), variable/incentive compensation + ESPP
Office located in Hudson Yards, New York
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- 5+ years of experience in global alliances, partner management, or enterprise sales roles, preferably in SaaS, cloud, or digital transformation
- Strong executive presence with proven ability to build and maintain C-level relationships
- Experience managing a large, complex global system integrator (GSI) or strategic outsourcing partner. Demonstrated success in driving joint business planning, pipeline acceleration, and partner-led revenue
- Deep understanding of IT services, cloud, and enterprise transformation markets
- Strong analytical, operational, and organizational skills with ability to manage global complexity
- Excellent communication and influencing skills; ability to align diverse stakeholders toward shared outcomes
- Travel - 10-15%
What the job involves
- The Global Partner Manager – DXC will be responsible for driving the strategic partnership between ServiceNow and DXC Technology
- This role ensures alignment of joint business objectives, execution of go-to-market initiatives, and acceleration of mutual growth across all regions and industries
- Acting as the global focal point for DXC, you will orchestrate strategy, execution, governance, and performance to maximize joint customer success and drive partner-led growth
- Define and execute the global DXC partnership strategy in alignment with ServiceNow’s routes to market
- Establish and manage executive relationships across DXC globally, ensuring C-level alignment
- Drive joint business planning, including revenue goals, solution priorities, and market expansion initiatives
- Collaborate with regional partner and sales leaders to execute DXC-specific go-to-market motions across Embedded Solutions, MSP, and Resale commercial models
- Enable DXC to create and expand pipeline across ServiceNow’s product portfolio and industries
- Support joint account planning and large deal pursuits with DXC to accelerate NNACV and adoption. Put additional focus on new joint business in North America market as that’s a key growth area
- Work with ServiceNow and DXC practices to build differentiated industry solutions and repeatable embedded and MSP offerings
- Partner with product, industry, and alliances teams to identify and close portfolio gaps through DXC solutions
- Encourage co-innovation around AI, automation, and digital transformation use cases
- Track, measure, and report on DXC partnership performance against agreed metrics (NNACV, pipeline creation, deployment, adoption, and customer satisfaction)
- Drive accountability through quarterly business reviews and partner scorecards
- Ensure consistent executive visibility of performance, risks, and opportunities
- Partner with marketing, enablement, customer success, and operations to drive DXC field engagement
- Align internally with regional sales, partner success, and industry teams to amplify the DXC partnership globally
- Act as the global DXC champion within ServiceNow, ensuring transparency and collaboration across functions
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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