Sales Development Representative, Cresta
EMEA, London
+ Equity
2+ days a week in office
Real-time intelligence for contact centers
Open for applications
Real-time intelligence for contact centers
501-1000 employees
Open for applications
+ Equity
2+ days a week in office
501-1000 employees
Company mission
To use AI to help people learn high-value skills and make business radically more productive.
Role
Who you are
- Bachelor’s degree in Business, Marketing, Communications, or related field
- 6+ months prior sales experience (within a Software/High Tech company preferred)
- Ability to work in a time-sensitive and high-volume environment
- Highly competitive personality
- A positive attitude: You’re a team player and you’re resilient in the face of challenges and are not afraid to hear “no thank you!”
- Self-starter always looking for ways to do your job better. When you see an opportunity, you jump on it
- Strong organizational skills with ability to effectively prioritize
- Articulate with strong business acumen
- You’re a clear, concise, and compelling storyteller across written, verbal, and visual
What the job involves
- As a Sales Development Representative (SDR) in EMEA, London Region, you will be responsible for building the sales pipeline through outbound prospecting and inbound qualification
- You will help generate qualified leads that result in new business, supporting our scaling efforts and contributing to the success of our team. We are looking for driven professionals with sound business acumen, strong technical aptitude and natural sales instincts to join our fast growing sales organization
- Grow Cresta’s customer list through personalized emails, calls, and creative social media outreach
- Write effective and compelling messaging to engage targeted accounts
- Work closely with Sales and Marketing to plan, strategize, and execute outreach campaigns that help drive revenue growth
- Analyze market research data and develop strategic approaches to raise awareness and generate interest for Cresta
- Partner with account executives to help generate meetings and sales pipeline
- Create and prioritize target account and contact lists
- Conduct high level conversations with executives in prospect accounts
- Achieve monthly quotas of meetings, qualified opportunities, and pipeline generated
- Assist with drafting sales pitches, presentations, reference material, and other documents as required
Salary benchmarks
Our take
Cresta is an innovative customer service platform which leverages artificial intelligence in order to assist sales and service agents in improving their performance. The platform identifies the best employees and analyses why they outperform their colleagues before providing personalised guidance to other members of staff.
This unique approach enables the rapid sharing of best practices, and both improves and consistently implements customer service across an organisation. The app is fully compatible with mobile platforms, effectively providing an expert at every customer touch point. In addition, the machine learning aspect of Cresta enables companies to continuously optimise their performance.
Given that businesses globally spend over a trillion dollars on customer service calls each year, Cresta has a massive opportunity if it can continue to improve this aspect of its business for its clients. The company has already been recognised as an innovator in the space, with Forbes naming it one of the best startup employers of 2026, and the expansion of its AI solutions suggests it's poised and ready to move with the times and find further success.
Steph
Company Specialist at Welcome to the Jungle
Insights
129% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Nov 2024
$125m
SERIES D
Mar 2022
$80m
SERIES C
Total funding: $276m
Company benefits
- Work with an A+ team of ex-Founders, world leading scientists, and nationally competitive athletes
- Weekly lunch & learn
- Mentorship - A world class mentorship board advises and mentors our team-members to capture the opportunity ahead of us
Company HQ
Heritage District, Sunnyvale, CA
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