Operations Senior Manager, Electronic Arts

External Development and Outsourcing

$131.6-213.3k

Salary information is for applicants based in California , Colorado, New York, Jersey City, NJ Washington only

Senior and Expert level

Austin

Toronto

Vancouver

Remote from Canada, US

More information about location

Video game company

Job no longer available

Video game company

1001+ employees

B2CGamingEntertainmenteSportsMobileVirtual Reality

Job no longer available

$131.6-213.3k

Salary information is for applicants based in California , Colorado, New York, Jersey City, NJ Washington only

Senior and Expert level

Austin

Toronto

Vancouver

Remote from Canada, US

More information about location

1001+ employees

B2CGamingEntertainmenteSportsMobileVirtual Reality

Company mission

To inspire the world to play, by creating games and experiences for the global player community that are a reflection of our diverse world.

Job

Company

Role

Who you are

6+ years of negotiation and professional influencing experience leadership partners
6+ years of using project management methodologies in a professional orginazation
Experience using data and business expertise to inform decisions
Autonomous work-style needing minimal management oversight to remove blockers, address incidents
Proficient change management and partner management skills
The ability to track, model and present information in engaging ways
6+ years of work experience in a similar role within the video game industry or related field

What the job involves

Reporting to the Director of Central Operations you will partner with Operational Leaders to guide all strategic external development processes and reporting for EA SPORTS
You will also partner with many internal EA teams including External Development Intelligence (XDI), Talent Acquisition & Finance to provide the resources & metrics needed to promote growth & scalability
You will be an escalation point for our teams and 3rd party development teams when production issues need resolution
You will be collaborative and excel at working with many teams
Build partnerships including establishing trust and credibility within EA SPORTS and Vendor studios around the globe
Guide collaboration with EA SPORTS Operations leaders to understand outsourcing requirements and provide guidance on how external resources can be used
Guide collaboration with EA’s External Development Intelligence team (XDI) and content teams such as Global Resourcing and Business Operations as the EA SPORTS Central Operations primary contact for external development
In partnership with XDI and Development Teams, manage partnerships with external outsourcing partners, ensuring they understand our project needs, timelines, and quality standards
Create an EA SPORTS External Development performance dashboard to ensure useful tracking and reporting information such as indicators for important elements of the business
Report assigned distributed development budgets including short and long-term forecasts
Analyze and provide insights into the balance between internal and external resourcing types to improve cost-efficiency
Help improve all distributed development processes including using the best tools, review practices and collaborative relationships
Report status at regular intervals, escalate urgent issues promptly
Seek knowledge and develop process improvements and apply them to improve us
Communicate with all partners and coordinate dependencies with external partners
Facilitate contracting process as the intermediary support between external vendors, Legal and Finance

Our take

EA is a leading global game company, responsible for developing and publishing some of the biggest games of the last 20 years. Its publishing successes include giants like The Sims, Battlefield, and Mass Effect, while EA's titles, such as Fifa, Madden, and NBA Live, have also seen market-leading success.

A series of acquisitions in 2021 marked EA's push into mobile gaming, which has become the driving force behind the rapid growth of the global video gaming market, and has remained a clear focus for the company, despite the cancellation of its popular Apex Legends Mobile game. The company also expressed interest in NFTs and "play-to-earn" games, going so far as to label them "the future of the industry", but has since taken steps to distance itself from the idea, as it proved unpopular with gamers.

This combined model of publishing and development has allowed EA to put its name to a huge range of products, making the brand iconic in the gaming world. It has formed major partnerships with the likes of Disney, giving it full control of creating in-demand games, such as within the Star Wars franchise. In the upcoming years, the company plans to focus on games-as-a-service, as it embraces the evolution of the gaming world.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

6% employee growth in 12 months

Glassdoor (3.62)

Company

Funding (2 rounds)

Dec 1982

$2m

SERIES A

May 1982

$0.2m

SEED

Total funding: $2.2m

Company HQ

Redwood Shores, Redwood City, CA

Leadership

Andrew Wilson

(CEO, not founder)

Joined EA as Vice President and Executive Producer in 2000, and held various senior roles before being promoted to CEO.

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