IT Infrastructure Engineer, Convene
+ Bonus scheme
More information about location
Digital and hybrid work experience solution
Posted today
Digital and hybrid work experience solution
201-500 employees
Posted today
+ Bonus scheme
More information about location
201-500 employees
Company mission
To elevate the way people meet, work and live by reimagining what “a workday” means for today's most innovative organizations.
Role
Who you are
- 3+ years of hands-on experience with:
- Juniper Junos Based Switching and Firewall Technologies with proficiency in the command line interface (CLI)
- WiFi 802.1ax/802.1be based technologies (experience with Extreme Networks CloudIQ and EkahauAI preferred)
- Familiarity with Crestron control systems and associated hardware, familiarity with AVoIP fundamentals a plus
- Familiarity with virtual meeting infrastructure as well as livestreaming technologies including cameras, encoders, and lighting, and transmission protocols i.e. RTMPs/HLS/SRT
- IP Based Access Control and Security Camera Systems
- Proficiency in basic TCP/IP based protocols including IEEE 802.1q (VLANs), 802.1d (spanning tree), 802.3ad (LACP Link Aggregation), DHCP
- Terminating, tracing, and patching CAT6, CAT6A, and fibre optic based physical infrastructure
- Zendesk, Jira or other issue tracking systems
- Ability to troubleshoot, research and solve technically challenging problems
- Ability to communicate with internal and external stakeholders
- Care deeply about quality and knows what it means to deliver high quality experience
- Collaborative and adaptive, you’re comfortable wearing many different hats
- Have a fun personality, communicate clearly and a pleasure to work with
What the job involves
- We are looking for an outstanding Infrastructure Engineer to join the Convene team in a fast-paced, agile environment to work on a broad range of business initiatives by leveraging a wide set of technologies and tools
- You will be working to support our internal Convene team across venue property AV/IT infrastructure, multiple cloud environments, and a diverse range of networking technologies
- You’ll be a member of a world-class team covering the UK market with the opportunity to participate in global projects and initiatives along with personal development
- Work with a team of extremely talented engineers to build and maintain the infrastructure which powers the Convene and the Convene family of brands venues
- Maintain infrastructure with cloud based tools
- Conduct break/fix operations for AV and IT infrastructure on a on-call basis
- Participate in complex systems implementations
- Work with departments across the company and help the team respond quickly and effectively to business needs
- Be an escalation and point of contact across all UK based infrastructure
- Deploy tools and enforce policy to maintain best practices around IT Security
- Explore new technologies and have fun finding the best tools
- Ability to participate in on-call rotation (need a language from UK P&C)
Salary benchmarks
Our take
Convene provides co-working space and meeting locations inside office buildings. It was founded to change the way people meet and work, and also to revolutionise how office buildings offered hospitality services to tenants.
Convene's revenue decreased by over 60% in 2020, after the pandemic disrupted its in-person events. In response to this, the company has diversified into the video meetings market. It hosts virtual and hybrid events that more closely resemble the feeling of attending a live business conference. Users can attend the conferences online and interact with the speakers, the hosts, and other attendees in private video chats.
Convene has done well to navigate the macro challenges and reinvent itself, but there will be more challenges to come; Convene also operates in a market with big players, such as Zoom. However, in 2023, the company acquired etc.venues, widening Convene's net to the UK and establishing it as one of the largest premium and event venue companies in the US and UK with 38 locations across the two countries. The goal now is to generate a revenue of $100 million a year by 2025 and it hopes its virtual operations will form a larger percentage of this.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jul 2018
$152m
SERIES D
May 2017
$68m
SERIES C
Total funding: $245.5m
Company benefits
- Convene employees have access to comprehensive insurance plans and benefits so they can stay healthy and have access to resources they need, so they can lead a full life at and outside of work
- Employees have access to generous paid time off, including paid holiday breaks and birthday PTO – promoting work life balance and wellness
- A robust calendar of programming dedicated to employee resource groups, along with an active mentorship program aimed to elevate diverse voices
- Enabling those that want to give back or grow, we offer an annual application-based paid sabbatical program to those that want to invest in their communities
- Immense catalog of online learning opportunities and weekly live sessions focused on leadership development and skills-based training
- We’re a remote-first company, and if the role allows, we support our employees as they work from wherever they feel most comfortable
Company values
- Genuine
- Relentless
- Integrity
- Teamwork
Company HQ
Midtown South, New York, NY
Articles
Leadership
Ryan Simonetti
(CEO & Co-Founder)Ryan worked at Lehman Brothers in Real Estate from 2005 to 2006 before spending 3 years at Gramercy Capital Corp. He left this role in September 2009 to co-found Convene the following month, serving as CEO since 2013.
Diversity, Equity & Inclusion at Convene
- Active mentorship program
- Robust network of employee resource groups
- Equal opportunity employer
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