Senior Backend Engineer, charles
+ Stock Options
Conversational AI agents and CRM platform
Job no longer available
Conversational AI agents and CRM platform
21-100 employees
Job no longer available
+ Stock Options
21-100 employees
Company mission
To empower businesses to thrive in a challenging world of shifting consumer preferences and rising acquisition costs.
Role
Who you are
- University degree in Computer Science, Engineering, or a related field
- 5+ years of experience in data engineering and integrations
- Proficiency in Node.js, TypeScript and at least one other high-level programming language (Java, Go, Rust, Python)
- Experience deploying and managing applications on cloud platforms, preferably GCP
- Strong understanding of cloud services such as compute, storage, networking, and security
- Good understanding of data modeling, ETL processes, and data warehousing principles
- Experience with infrastructure as code tools such as Terraform or CloudFormation
- Experience designing and implementing scalable and reliable data processing pipelines
- Familiarity with data protection regulations would be a big plus such as GDPR and designing compliant data architectures
- Excellent problem-solving skills and the ability to work independently or as part of a team
- Strong communication skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders
What the job involves
- As a Senior Software Engineer at charles, you'll play a crucial role in shaping our tech and product
- Ensuring swift processing of extensive datasets and flawless performance are vital for our platform
- You will lead the development of scalable services and optimize complex data processes closely with the Product Manager
- Your strategic decisions will directly impact our platform's functionality, empowering our team and contributing to our growth
- Operating at the intersection of messaging and commerce, you will help enable a smooth conversational marketing experience, impacting millions of users and setting the stage for our next phase of growth
- Gaining an in-depth understanding of charles API, its capabilities, and limitations
- Utilize charles API to leverage messaging features and integrate them with CRMs, CDPs, and shop systems, etc
- When existing API functionalities do not fully meet the requirements of specific use cases, you will be responsible for extending the charles API
- Leading the design, development, and optimization of data integrations and processing systems
- Designing and developing data models to support various analytical and reporting needs
- Developing integrations with external systems to enable seamless data flow
- Leading the development of TypeScript SDKs to facilitate pipeline management and deployment and enable third-party integrations
- Collaborating with cross-functional teams to gather requirements and ensure alignment with business objectives
Our take
Building strong relationships with customers is vital to any eCommerce business, but this is no easy feat. charles solves this problem with its innovative Conversational Commerce platform.
Conversational Commerce utilises chat services like WhatsApp, optimising them for customer communication and integrating them into sellers’ platforms. This makes it easier for businesses to directly engage with their customers, improving consumer spend by up to 60% and driving up customer loyalty.
Conversational Commerce is big business in markets like China, but its adoption in Europe and elsewhere is still relatively new. With its significant funding and streamlined, all-in-one solution, charles is well-placed to gain a leading position in this promising new market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
51% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jul 2022
$23.1m
SERIES A
Apr 2021
$7.4m
SEED
Total funding: $31.7m
Company HQ
Mitte, Berlin, Germany
Leadership
Andreas Tussing
(Co-Founder & CEO)Co-founded Spotted. Worked as an associate partner at McKinsey & Company for six years before founding Charles.
Artjem Weissbeck
(Co-Founder & Board Member)Previously co-founded Kapten & Son.
Salary benchmarks
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