Senior Site Reliability Engineering Manager, UJET

• 8+ years in SRE, infrastructure, or platform engineering, with 3+ years managing managers or senior ICs
• Experience building an SRE team or function from scratch (or significantly scaling one)
• Deep knowledge of modern cloud infrastructure, distributed systems, and observability
• Strong opinions about what SRE is and is not - and the judgment to apply them pragmatically
• Proven ability to collaborate with product and engineering leaders without becoming the “department of no”
• Calm, decisive leadership during incidents (the person people want on the conference call)

Desirable

• We’re looking for a Senior SRE Manager to build and lead our Site Reliability Engineering function from the ground up
• You’ll hire and develop a high-impact team of SREs, define how reliability is engineered across the company, and partner deeply with product and platform engineering to ensure our systems are scalable, observable, and boring—in the best way possible
• This is a hands-on leadership role: you’ll set strategy, build processes, and still know what’s actually going on in production
• Build and lead a new SRE team, including hiring, onboarding, and career development
• Define and implement SRE best practices: SLIs/SLOs, error budgets, incident management, on-call models, and postmortems
• Establish clear operational ownership between SRE and product engineering teams
• Drive reliability as a feature, balancing velocity and stability with data—not vibes
• Reduce toil through automation and self-service platforms
• Design and evolve incident response, escalation, and learning loops (no blame, lots of learning)
• Partner with engineering leaders to influence architecture, capacity planning, and launch readiness
• Own reliability metrics and communicate risk and performance clearly to technical and executive audiences