Product Manager of Applied AI Platform, Block
$153-270k
Salary dependent on location + Employee Stock Purchase Program
More information about location
Financial services ecosystem
Job no longer available
Financial services ecosystem
1001+ employees
Job no longer available
$153-270k
Salary dependent on location + Employee Stock Purchase Program
More information about location
1001+ employees
Company mission
To create better tools to help everyone access the economy.
Role
Who you are
- Experience: Minimum of 5 years of experience in product management, focusing on AI or related technologies. Proven track record in building 0-1 products using Agile methodologies with iterative development and customer feedback
- Communication and Collaboration: Exceptional communication and interpersonal skills, capable of effectively collaborating with cross-functional teams and conveying complex ideas to both technical and non-technical audiences
- Proven ability to work effectively in a team environment, with strong leadership skills to inspire and guide cross-functional teams
- Technical Proficiency: Strong understanding of AI technologies, machine learning, and data analytics, with the ability to work closely with technical teams and contribute to engineering discussions, ensuring the feasibility and scalability of product features
- Adaptability and Problem-Solving: Ability to thrive in a fast-paced, dynamic environment, comfortable with ambiguity, and able to pivot as needed
- Demonstrates exceptional creative thinking and problem-solving skills to develop innovative solutions to complex challenges
- Project and Stakeholder Management: Capable of managing multiple priorities and stakeholders simultaneously with strong organizational skills to handle diverse projects and timelines effectively
- User-Centric Approach: Strong focus on user needs and feedback, with experience in gathering and integrating user feedback into product development. Committed to ensuring AI solutions align with user needs and business goals
- Innovation and Continuous Learning: Passionate about innovation with a proactive approach to problem-solving, eager to continuously learn and adapt to new challenges and technologies
What the job involves
- All of Block's product services are organized into business units with their own product and engineering teams
- Underneath, there's a connected platform team that supports the company
- We are that platform within the platform, our team’s focus is on using AI to accelerate productivity across the company, automating routine tasks like knowledge retrieval and code migrations
- Our team works cross-functionally across Block’s business units to deliver the most impactful tools to developers, and oftentimes working closely with teams to understand specific needs, and then generalizing those across Block
- We are seeking an enthusiastic and experienced Product Manager to drive the utilization of AI in improving developer experience and operational efficiency
- This pivotal role involves collaborating across various business units to identify and capitalize on opportunities where AI can make a significant impact
- As the bridge between technical teams and business stakeholders, you will be responsible for leading the development of new AI-driven tools and features from initial concept through to successful launch
- You will work closely with the engineering team to ensure tight collaboration, enabling rapid development and experimentation of AI solutions
- You will manage the alpha and beta testing phases, meticulously gathering user feedback, refining features to ensure alignment with user needs and business goals, and driving critical adoption among users
- Additionally, you will coordinate with the broader product team to seamlessly integrate AI capabilities into internal processes and scale successful features across the organization
- In this role, you will also position yourself as a company expert in AI, staying ahead of industry trends and continuously driving innovation within the organization
- This is an exciting opportunity to transform the work experience at Block and become a company expert in AI!
Application process
- While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate
Our take
Block is a financial services technology company comprising of Square, Cash App, Spiral, TIDAL, and TBD. Its biggest brand, Square, offers hardware and software for small to medium-sized businesses enabling them to manage the entire payment lifecycle. It functions similarly to Shopify and Stripe, but has paired online payment processing with physical devices such as registers, payment terminals, and mobile card readers.
The business was originally founded as Square in 2009 by Jack Dorsey of Twitter fame. Already well-established with SMEs all over the globe, Square has significantly benefited from the increased demand for mobile payment systems. Its order management feature remains a go-to tool for small businesses that otherwise didn't have the proper infrastructure in place when demand for home delivery surged.
Square rebranded as Block in December 2021, with the Square brand name remaining in place for their seller business. The company has since come under fire for its security practices, facing lawsuits in relation to a major breach of CashApp user data, and in 2024 announced plans to reduce its workforce in order to cut costs. Despite these setbacks, there is every chance the business will move past this, though it may take some time to rebuild trust in its product.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Company benefits
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
Company HQ
SoMa, San Francisco, CA
Leadership
Jack Dorsey
(CEO)Having studied at and dropped out of New York University, Jack founded Twitter in March 2006, where he has served as CEO since. He co-founded Square with Jim in February 2009, and has remained its CEO ever since.
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