Site Reliability Engineer, Apple
ASE / iCloud
$170.7-256.5k
+ RSUs
Office located in Cupertino, CA
Personal technology company
Job no longer available
Personal technology company
1001+ employees
Job no longer available
$170.7-256.5k
+ RSUs
Office located in Cupertino, CA
1001+ employees
Company mission
Apple's mission is to bring the best user experience to its customers through its innovative hardware, software, and services.
Role
Who you are
- The best candidates will have Software Development skills and strong Linux / Systems / Cloud expertise
- We're looking for a creative, versatile, and passionate person who loves designing, engineering and running systems and infrastructure that will help millions of customers
- Strong sense of ownership, customer service, and integrity proven through clear communication
- Experience in managing and scaling distributed systems in a public, private, or hybrid cloud environment
- Experience with deploying, supporting and supervising new and existing services, platforms, and application stacks
- Excellent troubleshooting and problem solving skills
- Experience with scale testing, disaster recovery, and capacity planning
- Passion for eliminating repetitive manual processes using automation to improve them through repeated iteration
- Confirmed ability to write programs using a high-level programming language like: Java, Go, Python, or Perl
- Proclivity towards efficient programming emphasizing improvement via complexity analysis
- Experience handling large numbers of diverse systems with configuration management systems like: Puppet, Chef, Ansible, or Salt
- Understanding of the Linux Operating System, including Kernel, Memory, Process, Threads, Static / Shared Libraries, IPC, Signals
- Experience with Kubernetes, Nginx, Envoy, Prometheus, and/or Docker
- Understanding of standard networking protocols and components such as: HTTP, DNS, ECMP, TCP/IP, ICMP, the OSI Model, Subnetting and Load Balancing strategies
- BS in Computer Science or related field, or equivalent employment
What the job involves
- The Apple Service Engineering - Edge & Messaging SRE team is looking for Site Reliability Engineers to build and run the services that hundreds of millions of customers use every day
- This team provides systems that are foundational for many of Apple’s services such as iCloud, iMessage, and FaceTime, and more
- Our customers count on us to provide extraordinary availability, scalability and security for services that “just work"
- The services that Apple and iCloud runs are massive; Edge and Messaging comprise a set of platforms and products which are critical for both users and other Apple Services
- Operating at our scale, across multiple geographically dispersed data centers and servicing hundreds of millions of users presents unique challenges
- As an SRE @ Apple, you'll need to tackle these problems using data, teamwork, and your own expertise
- SREs @ Apple own the full infrastructure stack; from device driver performance debugging to content delivery network traffic management, our responsibilities are both broad and deep
- Systems are ran both directly on Linux and in the Cloud
- We run a mix of open source and internally developed tools for system & configuration management, provisioning, software deployment, and monitoring
- You'll learn these tools and have opportunities to improve them
- Our team is collaborative; we work closely with the development teams we support to deliver the best results for Apple
- We think critically and strive to balance the best solution with the need to get things done for each engineering challenge we face
- Good ideas are heard and results are rewarded!
- Deploy, support and monitor new and existing services, platforms, and application stacks
- Use scale testing to measure, tune and optimization system performance
- Enhance, architect, author, and deliver software to improve the availability, scalability and security of Apple's internet services
- Build and run systems, infrastructure and applications through automation
- Participate in periodic on-call duties
- Weekly Hours: 40
Our take
With a market capitalisation that reached $3 trillion in 2022, Apple is the world's most valuable company. A vertically integrated approach and obsessive focus on the user experience have helped to make Apple one of the most successful companies in the world.
Since taking over at Apple, Tim Cook has been carefully curating the company's reputation as a champion of consumer privacy, trying to set the company apart from others that monetise their users' data.
The company even went as far as to introduce sweeping privacy changes which made it difficult to tailor ads to Apple’s 1bn+ iPhone users. This rocked the $400bn digital ads market, seriously harming the revenue of its bigger rivals in the lucrative industry and forcing them to rebuild their ad infrastructure.
Despite this, the company has been shaken by supply chain issues and moved a considerable amount of its manufacturing from China to India, and increased its Vietnam presence. This is because of multi-pronged production disruption in China, the second largest customer market for Apple, and triggered an estimated 10% revenue drop in the first quarter of 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
204% employee growth in 12 months
Company
Company benefits
- Everyone has different needs and schedules, and that’s why we offer medical plans that cover both physical and mental healthcare
- In addition, employees have the option to access medical professionals from almost anywhere and get free confidential counselling — virtual or in person
- You could also be eligible for help with fitness-related expenses
- Our medical coverage plans include family-friendly features such as fertility treatments
- Because we know there’s more than one way to bring a new child into your family, we support all kinds of new parents with paid leave and our gradual return-to-work programme
- You also get paid time away if you need to care for an ill family member and free guidance to help you find support for childcare, elderly care, legal referrals and more
- At Apple, we make sure women earn the same as men performing similar work. As part of that effort, your salary history is history — we won’t ask
- Every employee here also has the opportunity to become an Apple shareholder, because all are eligible for stock grants and also a discount when purchasing Apple stock
- To help you prepare for retirement, our pension can help you meet your savings goals. And to help you prepare for the unexpected, you’ll have the security of multiple forms of income protection
- Plan on developing both professionally and personally. Apple University creates classes, seminars and beyond-the-classroom tools that help employees understand Apple’s culture, organisation, values, and role in the world. You can sharpen general business and software skills through online classes
- For more formal education related to advancing your career at Apple, we’ll reimburse you for certain educational expenses, including tuition
- Whether you’re exploring personal pursuits, welcoming a new child or caring for a family member, rest assured that you’ll have paid time away when you need it most
- When you give money to an eligible organisation, we’ll match your donations one-for-one, so your contribution is doubled. And if you choose to donate your time, we’ll contribute US$25 for every hour you volunteer. Whether you donate time or money, Apple will match your contributions up to US$10,000 a year
- Get the world’s best prices on the world’s best products — Apple products. You’ll also get deals on great third-party accessories
- And there are services to help you manage life’s day-to-day tasks: dinner reservations, pet-sitters, shopping, personal travel, financial guidance and more
Company HQ
Cupertino, CA
Leadership
Tim Cook
(CEO, not founder)Joined Apple in 1998 and held various senior roles before being promoted to CEO in 2011. Previously Spent 12 years with IBM, most recently as director of North American Fulfilment, where he led manufacturing and distribution functions for IBM’s Personal Computer Company in North and Latin America
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