Advertising Operations Manager, Hopper
Growth/Ads
CA$100-130k
+ equity
Travel booking app
Open for applications
Travel booking app
1001+ employees
Open for applications
CA$100-130k
+ equity
1001+ employees
Company mission
To make booking travel faster, easier, and more transparent.
Role
Who you are
- Experience: At least 3 years of experience in digital advertising, advertising operations, or a related field, with a focus on optimizing business processes and leading operational improvements
- Analytical Expertise: Strong ability to analyze large datasets, identify trends, and provide actionable insights to optimize campaign performance. Advanced proficiency in tools like Excel, Google Analytics, and Looker Studio
- Process Improvement Mindset: Proven track record of identifying and implementing process improvements that drive operational efficiency and scalability. Experience with process mapping, automation, or tool integration is a plus
- Leadership Skills: Demonstrated ability to lead cross-functional teams, manage multiple stakeholders, and mentor junior team members. Strong communication skills with the ability to influence stakeholders and drive change
- Technical Proficiency: Advanced understanding of digital advertising platforms (Google Ads, Facebook Ads, etc.), as well as analytics tools and reporting platforms (Google Analytics, Looker Studio, etc.). Familiarity with ad tech solutions is a plus
- Attention to Detail & Organizational Skills: Ability to manage complex campaigns, ensure precision in execution, and maintain focus on long-term improvements while handling day-to-day operations
- Problem-Solving & Innovation: Strong critical thinking skills with the ability to troubleshoot issues, find creative solutions, and drive innovation within the advertising operations function
- Industry Experience: Experience in the travel, hospitality, or media publishing industries is a plus, but not required
- Self-Starter & Team Player: Ability to independently drive initiatives, take ownership of strategic projects, and collaborate effectively across teams
What the job involves
- We are seeking an Advertising Operations Manager to lead the execution, optimization, and strategic improvement of digital advertising campaigns across multiple platforms
- This position will focus on driving business process improvements within the advertising operations function, with a strong emphasis on operational efficiency, data-driven decision making, and cross-functional collaboration
- As part of the HTS Media Services Team, you will not only oversee the operational aspects of campaigns but also lead initiatives to optimize processes, ensure smooth cross-team collaboration, and leverage data to continuously improve campaign outcomes
- This role is critical in shaping the future of advertising operations and supporting the growth of the business
- Campaign Strategy & Execution: Lead the setup, execution, and optimization of digital advertising campaigns across multiple platforms. Ensure campaign objectives are met, monitor performance in real-time, and make adjustments to drive results
- Business Process Improvement: Identify opportunities to streamline workflows, reduce inefficiencies, and enhance campaign delivery. Lead initiatives to implement new tools, processes, and best practices to optimize operations and increase scalability
- Data-Driven Decision Making: Analyze campaign data to uncover insights, identify trends, and provide actionable recommendations to improve client outcomes and campaign performance. Lead the development of reporting frameworks that empower stakeholders with data-driven insights
- Cross-Functional Collaboration: Work closely with Business Development, Product, Engineering, and Finance teams to resolve operational issues, improve communication, and ensure campaigns are delivered on time and to specification. Be the key liaison between operational teams and other departments
- Optimization & Reporting: Lead the creation of performance reports, communicate key findings to clients and internal stakeholders, and suggest optimizations that improve ROI and meet business goals
- Leadership & Mentorship: Provide guidance and mentorship to junior team members, fostering a culture of collaboration, continuous improvement, and operational excellence
- Billing & Compliance: Ensure accuracy in campaign invoicing and work with Finance to resolve discrepancies. Monitor financial performance, ensuring campaigns are delivered within budget and meet revenue targets
Our take
Hopper is a mobile application that uses big data to predict and analyse airfare and accommodation prices, delivering savings to users. The company was created to make booking travel faster, easier, and more transparent by leveraging the power that comes from combining large amounts of data with machine learning.
As well as its booking platform, the company also has a B2B offering called HTS (Hopper Technology Solutions), which enables travel providers to integrate Hopper's travel, fintech and eCommerce products. Major partners of this initiative include Marriott, Kayak and Capital One.
Lately, the company has focussed on innovation and international expansion, with the intent to grow its operating margins. It has not been unaffected by the economic landscape, and made a round of lay-offs in 2023, although this appears to be part of a wider move towards profitability rather than a sign of trouble.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-1% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Nov 2022
$96m
LATE VC
Aug 2021
$175m
SERIES G
Total funding: $731m
Company benefits
- Work from home opportunities
- Well-funded and proven startup with large ambitions and stock options
- Unlimited PTO
- WeWork All Access Pass OR Work-from-home stipend
- Entrepreneurial culture where pushing limits and taking risks is everyday business
- Open communication with management and company leadership
- Small, dynamic teams
- Access to a Retirement Savings Plan
- Immigration assistance
- Internal career mobility program
- Light internal meeting culture
Company values
- Dive Deep. Leaders exhibit this principle by operating at all levels, staying immersed in the details, gathering data and employing first-hand knowledge while staying skeptical of any assumptions. It’s through diving deep that they earn the trust of others and the freedom to take real ownership of our work
- Bias for Action. Leaders deliver results, move fast and simplify problems that others find complex. Speed matters in business and most decisions are reversible. We can almost always learn more through action than through analysis. Leaders do things; they don’t just talk about things
- Take Ownership. Leaders are owners; not managers. They think long-term, believe no task is beneath them and act on behalf of the entire company. They are vocally self critical and benchmark themselves and their teams against the best
- Do the Right Thing. There are two parts to this leadership principle. The first is having the judgment to identify the right thing for the business and then doing it, most of the time. It’s important for leaders to be right a lot. The second part is taking a long-term view of what’s right for the business and our customers and acting only with the best intentions. Good judgment + good intentions = great leader
Company HQ
La Petite-Patrie, Montreal, QC
Articles
Leadership
Frederic Lalonde
(CEO)Previously worked for 4 years at Expedia, first as VP of Hotel Supplier Strategy then as VP of Hotels and Packages Product Planning.
Salary benchmarks
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