Senior Technical Writer, Graylog
Threat detection & response solutions
Job no longer available
Threat detection & response solutions
101-200 employees
Job no longer available
101-200 employees
Company mission
To make Log Management and SIEM (Security Information Event Management) easier, faster, more affordable, and more effective.
Role
Who you are
- Experience with CMS (content management system) or CCMS (content component management system) document creation, revision, workflow, publication, etc
- 5+ years of experience with content creation for experienced technical users (SecOps, ITOps, DevOps)
- Basic knowledge of HTML and Markdown
- Basic knowledge of Linux/Unix commands
- Some experience using developer tools like Git, GitHub, or JIRA
- Some experience with visual editors like Visio, Illustrator, etc
- Experience with MadCap suite (Flare, Central, Capture) preferred
What the job involves
- We’re currently recruiting for a Senior Technical Writer who can provide clear and in-depth technical expertise to the customer success organization in communicating Graylog’s unique capabilities to the marketplace, partners, and customers
- You’ll have the opportunity to collaborate with a set of extraordinary peers who are dedicated to the craft of creating high-quality, customer-pleasing content
- You’ll have the opportunity to influence our style and standards and participate in lively discussions about how to present our content to users best
- This position will report to the Technical Communications Manager
- Write with a mastery of ASE (American Standard English) and/or STE (Simplified Technical English)
- Utilize appropriate and accurate conventions in style, grammar, syntax, and punctuation according to standardized style guides (APA, MLA, Chicago)
- Produce use-case, tutorial, feature-focused, and configuration/stand-up documentation as part of an existing KB (knowledge database)
- Develop documentation through its lifecycle from initial draft to final deliverable
- Convert source data (notes, spreadsheets, diagrams) into DITA CMS outputs
- Leverage existing CI/CD (continuous integration/continuous delivery) documentation pipelines across version-controlled document libraries
- Utilize site analytic data to analyze content gaps and plan documentation efforts required to meet the need
- Evangelize best practices and processes for technical documentation across the organization
- Establish relationships with engineering and customer success teams and interview SMEs in order to draft and revise content with minimal direction
- Meet deadlines and report on progress while independently managing a schedule day-to-day
- Collaborate productively as part of a supportive, cross-functional document team
Our take
SIEM (Security Information Event Management) and log management are tools that allow IT businesses to monitor their security posture, collecting and managing security data. Graylog has been supporting companies in this sector since 2009 with its SIEM and log management tool suite to improve their threat detection and incident analysis.
In our increasingly tech-reliant world, Graylog falls in a space of necessity, and is seemingly exceeding in the area. Its wide range of cyber security solutions and high-utility of products such as the SIEM offering are what makes the company a strong contender in the market, alongside its focus on providing ways for clients to monitor threats proactively.
Since founding, Graylog has scaled globally, with a 2025 reported 6.5x increase in sales within the APAC regions alone. It's become a highly accredited company with an impressive growth rate to boot. The company’s ability to keep pace with the evolving threats and market demands of the sector has led Graylog to its success, and we’re likely to see this continue.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Oct 2023
$9m
LATE VC
Jun 2021
$18m
GROWTH EQUITY VC
Total funding: $31.4m
Company benefits
- Work/Life Balance
- Unlimited PTO
- Opportunities for Additional Earning - individual commission plans or company performance bonus plan
- Employee Share Option Plan
- Remote-Friendly Workplace
- Home Office Bonus - $500 to outfit your home office above and beyond company provided equipment
- Monthly Telecommuter Allowance
- Employee Wellness Membership - individual & family membership for Modern Health
- Company Swag
Company HQ
Central Business District, Houston, TX
Leadership
Andy Grolnick
(CEO)Also a Board Member for FusionAuth and Advisor for Cycode. Previously President and CEO for LogRhythm.
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