Implementation Project Manager, Riskified
$90-110k
Offers equity
2 days a week in office
Fraud prevention and chargeback fraud protection
Be an early applicant
Fraud prevention and chargeback fraud protection
501-1000 employees
Be an early applicant
$90-110k
Offers equity
2 days a week in office
501-1000 employees
Company mission
To empower businesses to unleash eCommerce growth by outsmarting risk.
Role
Who you are
- 3 - 5 years experience managing complex, technical, multi-stakeholder projects with strong attention to timelines and dependencies
- Ability to clearly and proactively communicate across technical and non-technical audiences
- A highly accountable, proactive approach with the confidence to lead without direct authority
- Strong understanding of APIs, data flows, and technical integrations; able to facilitate conversations with engineering and data teams
- Proven ability to balance competing priorities, influence decision-making, and push back when needed
- Highly detail-oriented, with a focus on validating outcomes—not just tracking progress
What the job involves
- We are looking for an Implementation Project Manager to lead the end-to-end onboarding experience for new merchants. In this role, you will serve as the single point of accountability for customer implementations, ensuring seamless execution from integration kickoff through post–go-live stabilization
- You will work cross-functionally with Sales, Integration, Analytics, Data Science, Product and Merchant-facing teams to drive alignment, mitigate risk, and deliver a best-in-class onboarding experience for high-value accounts
- Own the full lifecycle of customer onboarding projects, from kickoff through 30 days post–go-live
- Act as the single point of accountability for project delivery, timelines, and outcomes
- Build and manage detailed project plans, tracking dependencies across multiple teams
- Enforce a standardized Go-Live Checklist to ensure readiness for all high-value accounts
- Serve as the central communication hub across internal teams, providing clear visibility into status, risks, and next steps
- Partner with Sales and Integration team to manage merchant-facing communication related to onboarding and technical requirements
- Set clear expectations with stakeholders and ensure alignment throughout the project lifecycle
- Proactively identify, document, and escalate project risks and blockers
- Track and drive resolution of data and integration-related issues across teams
- Lead Go/No-Go decision meetings, presenting readiness status and final recommendations to leadership
- Ensure a smooth transition to Merchant Health and TAM teams post–go-live, including ownership of open items and operational readiness
- Partner with Sales pre-kickoff to validate commercial terms and ensure accurate, up-to-date data inputs
- Collaborate with Analytics to align on key success metrics (e.g., approval rates) prior to shadow mode
- Ensure all operational workflows (e.g., manual review, dispute processes) are fully prepared for launch
- Drive consistency and rigor in onboarding processes across teams
Our take
Digital fraud is a huge problem in eCommerce, and identifying insecure transactions is becoming increasingly difficult. A notable example is in the airline industry, with ticket-orders being declined due to false identification of a fraudulent transaction.
Riskified builds digital tools that use machine learning to recognize when a transaction is safe and secure based on previously analyzed transactions. Competitors in the fraud-detection industry are plentiful, but Riskified is so confident in its algorithms’ fraud-detection capabilities that it offers a 100% cashback guarantee. With luxury-brand clients such as Canada Goose, Wayfair and Prada, this promise presents a serious competitive edge.
The company has continued to make new partnerships and develop new capabilities for its platform. Its scalable fraud prevention capabilities have remained a highly-attractive option for companies around the globe. With the release of 'Identity Explore" - a high-resolution visualization identity machine - and its continued global expansion, Riskified is on an impressive growth path.
Steph
Company Specialist at Welcome to the Jungle
Insights
1% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Nov 2019
$165m
SERIES E
Jun 2017
$33m
SERIES C
Total funding: $228.7m
Company benefits
- Healthcare: Medical, dental, and vision insurance from your first day.
- Equity: For all employees.
- Financial benefits: 401k + matching with immediate vesting, Keren Hishtalmut + pension, commuter and parking benefits.
- Professional development: Global onboarding, role-based development, skills-based courses, company learning, wide-ranging volunteering opportunities.
- Snacks and more: Fully stocked kitchens, catered lunch, lunch stipend, happy hours.
- Celebrations and activities: Team events, yoga, pilates, soccer, basketball, wellness classes
Company HQ
NoMad, New York, NY
Leadership
Eido Gal
(Co-Founder & CEO)Eido was a Researcher in the Israeli Defense Forces before moving to the Fraud Science Corporation as a fraud analyst in 2007. The company was acquired by PayPal in 2008, and Eido joined PayPal's risk department, later moving to its automation department. He was then recruited by BillGuard and worked in the analytics department until he founded Riskified in 2012.
Assaf Feldman
(Co-Founder & CTO)Assaf worked as a Researcher for Nokia alongside his studies. He then became the Head of Research Technologies at Kinetic Global Markets. Then Lectured at Bezalel Academy of Art and Design before joining BillGuard as an Algorithm Engineer in 2011, and then co-founded Riskified in 2012.
Aglika D.
(CFO)Aglika joined Riskified in 2014 as a VP of Finance, moving into the role of CFO in 2015. Previously, she spent 5 years at New York University in various FP&A roles.
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