Senior Market Manager, Airbnb
$139-163k
Community marketplace for holiday accomodation
Be an early applicant
Community marketplace for holiday accomodation
1001+ employees
Be an early applicant
$139-163k
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- 8+ years of experience in sales, account management, or team leadership, with a proven ability to build and grow strategic business relationships
- Background in travel, hospitality, or online marketplaces strongly preferred
- Proven success managing complex strategic accounts and driving scalable growth across a portfolio
- Strong quantitative skills with the ability to translate data insights into actionable strategies
- Demonstrated ability to balance strategic vision with tactical execution in fast-changing, ambiguous environments
- Experience influencing cross-functional teams and collaborating with senior stakeholders across product, operations, and policy
- Excellent communication and executive presentation skills, with the ability to influence at multiple organizational levels
- Entrepreneurial and resourceful, with strong prioritization, time management, and organizational skills
- Proficiency in CRM platforms such as Salesforce to manage and scale partner performance
- Based in San Francisco, Los Angeles, Portland or Seattle with ability to travel quarterly within the assigned territory to maintain partner and team engagement
- Passion for Airbnb, travel, and the sharing economy; experience as an Airbnb Host is a plus
What the job involves
- As a Senior Market Manager, your role will entail ensuring the health and expansion of our supply in the West Territory
- This will involve managing Hosts and acquiring high-quality inventory
- Your focus will be to enhance Airbnb's market presence in your designated region through collaboration with other teams and leveraging your expertise on the local market
- With a deep understanding of Airbnb's mission and values, you will oversee all aspects of supply acquisition and market success
- This includes developing acquisition strategies, and managing relationships with strategic partners, including the creation of new partnerships
- You will also be tasked with developing and refining scalable, localized supply management strategies for both established, competitive markets and emerging, untapped markets, aiming to secure our long-term success in these regions
- Conduct regular optimization calls and business reviews with high-value partners, providing timely support and building enduring relationships
- Prospect and onboard new, high-quality supply within your assigned geography
- Educate partners on product updates and relay feedback on product and policy issues to internal stakeholders
- Leverage data to identify and pursue strategic growth opportunities, navigating operational complexities and allocating resources effectively
- Build scalable frameworks, reporting, and playbooks that drive optimization, availability, and performance outcomes
- Partner with SalesOps, RevOps, Enablement, and global peers to launch initiatives, provide executive-level reporting, and extend optimization strategies beyond the Americas
- Lead innovative engagement projects within your territory, applying an entrepreneurial approach to strengthen market impact
- Work cross-functionally with product, communications, policy, legal, tax, and customer support teams to ensure long-term market success
- Provide technical guidance on API partnerships to deliver seamless experiences for hosts and guests
- Represent Airbnb in external meetings with hosts and at industry conferences to reinforce the brand’s presence and credibility
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company HQ
Showplace Square, San Francisco, CA
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
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