Customer Support Analyst, Extend

$50-65k

+ Equity

Salesforce
JIRA
Junior and Mid level
Remote in US
Extend

Digital credit card platform for businesses

Job no longer available

Extend

Digital credit card platform for businesses

21-100 employees

FintechB2BBankingPaymentsCredit cardsSaaS

Job no longer available

$50-65k

+ Equity

Salesforce
JIRA
Junior and Mid level
Remote in US

21-100 employees

FintechB2BBankingPaymentsCredit cardsSaaS

Company mission

To modernise infrastructure for the future of payments.

Company mission

To modernise infrastructure for the future of payments.

Top investors

Few candidates hear
back within 2 weeks

16% employee growth in 12 months

Our take

Established in 2016, Extend is a FinTech company dedicated to forging digital payment infrastructure for financial enterprises. This innovative approach allows Extend's clients to offer their customers personalized digital credit cards without the need for extensive technological overhauls. By seamlessly integrating its digital banking solutions into a financial institution's existing infrastructure, Extend facilitates a modernized banking experience for clients and their customers, all while eliminating the necessity of opening new accounts.

What sets Extend apart is its seasoned leadership team, boasting founders with over a decade of experience at the financial behemoth, American Express. This rich expertise has spurred Extend's focus on revitalizing established financial institutions, enabling them to compete effectively in the digital-first landscape.

Riding on the success of its Series B funding, which saw prominent investors such as March Capital and B Capital come on board, Extend is steadfastly expanding its services to cater to a growing base of business customers worldwide.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Benefits

  • Equity for all—our success is your success
  • 401k matching
  • $5k referral bonus—bring your friends!
  • Unlimited vacation—and we want you to use it
  • Flexibility to work remote or in our NYC office
  • Comprehensive health coverage for you and your family
  • Reimbursement for gym memberships
  • Work with experts across disciplines

Company values

  • Customer obsession: Designing payments for people. Dedicated to quality and service, and to providing innovation that benefits everyone
  • Collaboration: The only way to work is together. Built-in partnership with banks and networks, by the collective effort of everyone on this team
  • Integrity: Honesty above all else. And as transparent as finances should be
  • Curiosity: A constant need to learn and grow. You have to enjoy getting into the weeds
  • Action: Where accountability meets passion. With our sleeves rolled up, we’re working to effect industry-wide change
  • Accountability: Responsibility worn proudly. Positive attitudes produce positive outcomes
  • Individuality: When people thrive, businesses thrive. Payments are a universal need no matter who you are or what kind of business you're in - an audience this diverse needs perspectives to match

Funding (last 2 of 3 rounds)

Oct 2021

$40m

SERIES B

Apr 2019

$11m

SERIES A

Total funding: $54m

This company has top investors

Leadership

Previously American Express Vice President of B2B Product Management and Product Development, Consultant at Fintech Consulting LLC.

Previously Technical Team Lead at Elephant, Owner at Morrow, and Primary Software Engineer at Digitas.

Previously American Express Global Head of Advisory Business, Innovation & Partnerships, Senior Business Analyst at Capital One Financial Services.

Diversity, Equity & Inclusion at Extend

  • When people thrive, business thrives. Payments are a universal need no matter who you are or what kind of business you’re in—an audience this diverse needs perspectives to match.
  • As a financial technology startup, we are actively addressing the diversity gap through our hiring efforts at all levels. We also strive to foster a place of learning and growth—seeking to make opportunities available to students and entry-level employees who may not be exposed to the paths available to them within our industry.