Senior Technical Success Manager, AppsFlyer
$200-230k
OTE
Up to 20% travel
Marketing analytics platform
Be an early applicant
Marketing analytics platform
1001+ employees
Be an early applicant
$200-230k
OTE
Up to 20% travel
1001+ employees
Company mission
To empower marketers with all they need to succeed, grow their businesses, and innovate.
Role
Who you are
- The ideal candidate is technically adept, customer-obsessed, and excited to operate in a dynamic, evolving ecosystem
- 7+ years of experience in a client-facing technical role (e.g., Technical Account Manager, Solutions Engineer, Customer Success Engineer)
- Proficiency in at least one programming or scripting language (e.g., Python, JavaScript, SQL)
- Strong analytical and troubleshooting skills; comfortable working with large datasets and resolving data discrepancies
- Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders
- Excellent project management to drive the client’s programs forward and achieve their business goals
- Strong organizational skills, self-motivated, and process-oriented with an entrepreneurial mindset
Desirable
- Experience in mobile marketing, ad tech, martech, or analytics platforms
- Prior experience at a SaaS company or working with APIs and mobile SDKs
- Experience presenting to or influencing technical leadership and large audiences
What the job involves
- We are looking for a Senior Technical Success Manager (TSM) to join our Customer Success team
- In this role, you will serve as a trusted technical advisor to a portfolio of strategic customers
- You’ll work closely with product, engineering, and marketing teams—both internally and client-side—to drive technical adoption, resolve issues, and unlock product value and business desired outcomes
- Own the relationship with technical stakeholders (Product, Engineering, and Technology teams) and assigned customers post-onboarding, ensuring continued adoption and value realization with the AppsFlyer platform
- Optimize clients’ technical integrations and product configurations to align with business goals
- Partner with Customer Success Managers (CSMs) to support key accounts with technical guidance, solution design, and troubleshooting
- Serve as a subject matter expert across AppsFlyer's offerings and educate clients on platform capabilities, best practices, and new features
- Document reusable technical solutions and templates to scale adoption across teams and clients
- Collaborate with cross-functional teams—including Product, Solutions Architecture, Partner Integrations, Marketing, and Engineering—to influence product strategy and resolve technical challenges
- Engage in strategic conversations with senior technical and non-technical stakeholders on the client side
- Represent AppsFlyer at industry events, conferences, and customer visits (up to 20% travel)
Our take
Hundreds of billions of dollars are pumped into marketing and advertising by companies around the world each year. Understandably, marketers want insight into which ad campaigns are driving results, this is known as attribution.
AppsFlyer has positioned itself as the industry leader in the attribution market and is significantly larger than competitors like Adjust, Branch, and Kochava. It offers mobile attribution software that tracks and analyzes the performance of marketing campaigns on mobile apps. Its platform evaluates $28 billion in ad spending every year.
Having done this for over a decade, AppsFlyer has amassed more than 12,000 customers including household brands such as Walmart, Nike, HBO, and NBC Universal. With 20 offices worldwide and a neverending carousel of partners, the company has a strong presence and strives to make a difference in the lives of the local community.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2020
$210m
SERIES D
Jan 2017
$56m
SERIES C
Total funding: $293.1m
Company benefits
- Employee stock options - We believe you should own a part of what you’re creating. That’s why we offer every employee a stock option package
- Ongoing education - Bond with colleagues from around the globe. Immerse yourself in the products and innovations shaping the industry, and hone your skills and expertise through lecture series, global experience, and more
- Global Employee Exchange Program - Our GEEP Program invites employees to spend a month in one of our 18+ global offices
- AppsFlyer Cares - We take corporate social responsibility seriously. AppsFlyer Cares demonstrates our commitment to giving back to the community
- Health and wellness - Enjoy complimentary fitness classes, from yoga to TRX and more! We offer everything you need to nourish your mind, body, and soul.
- Health insurance - We offer every AppsFlyer employee a generous private health insurance package
- Vegan-friendly - We’re committed to environmental sustainability and support (and cater to) our employees who put it into action
- Balance - Flexibility is one of the key elements of success in the current world. We give our teams the freedom to choose the right balance for their lives
Company HQ
SoMa, San Francisco, CA
Leadership
Oren Kaniel
(CEO & Co-Founder)They worked as a Software Engineer for Intel and Avaya, and after 4 years at Veraz Networks he took an MBA at The Wharton School. They then co-founded AppsFlyer in April 2011, serving as CEO since.
Reshef Mann
(CTO & Co-Founder)Worked as a Software Engineer at Intel, SAP, Jajah and Xsights before co-founding AppsFlyer.
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