Lead Product Designer, Noibu Technologies
+ Employee Stock Option Plan and potential variable pay or bonus arrangements
eCommerce error monitoring platform
Open for applications
eCommerce error monitoring platform
21-100 employees
Open for applications
+ Employee Stock Option Plan and potential variable pay or bonus arrangements
21-100 employees
Company mission
Noibu is on a mission to build the best company for its customers and its team - passionately ensuring eCommerce sites don't lose revenue and can provide a seamless experience for their customers.
Role
Who you are
- Experience designing digital products and systems, not just websites. You have helped ship impactful products
- Been a design champion across the organization
- Experience collaborating with customers extensively when designing and validating solutions. (There are no dedicated customer researchers at Noibu, product designers do their own research.)
- Experience designing data visualizations such as charts and graphs, ideally but not necessarily for an analytics product
- Led other designers and helped shape how designers operate within a software organization
- Contributed to the shaping of design systems and component libraries
- Your experience should ideally focus on designing software products
What the job involves
- The Lead Product Designer will bring years of experience designing successful B2B SaaS products to Noibu, to help us build an impactful product that our customers love using.
- This is the most senior design role where leadership and mentoring other designers is a strength
- Acting as the design leader within the Design team, collaborating with Product Managers and designers to make their work and the whole team better
- Speaking with customers to understand their jobs, their motivations, their challenges and the environment in which they use Noibu to help us design an impactful product
- Managing product designers
- Working with one or more engineering squads (4-6 engineers, a designer, and a product manager) to shape and mature an early-stage analytics product
- Work through design problems from beginning to end: translating customer insights into ideas that form disruptive new products and features, then designing the workflows and detailed interactions to realize them
- Prototype ideas to quickly assess viability, and design the fine-grained details of interactions
- Iterate based on feedback from the whole team, key stakeholders and design partners
- Work closely with engineers as they build and ship
- It’s a great opportunity for someone who knows how to operate within a fast-moving startup, wrangling stakeholders for reviews, initiating customer calls, and digging into exciting new concepts without being handed all of the details
Application process
- We're looking for a portfolio that clearly outlines the problems you were tackling with your design work. It should touch on the process you applied to tackling the challenges, rather than focusing just on visuals and landing pages
- Your portfolio should be well structured and clear
Our take
Noibu develops software that detects and resolves glitches in online stores, helping eCommerce companies supply better experiences for their customers and hence improve their retention and revenue.
The Noibu platform monitors functions such as add-to-cart and checkout, as well as providing notifications if the site were to go down. With more and more stores moving online, and a long list of reasons an eCommerce site might experience issues, a product such as Noibu's is likely to be in growing demand.
In 2023, the company was ranked number 8 on Globe and Mail’s list of fastest-growing firms, highlighting the vast growth it has undergone. Serving brands such as Avon, Champion, and Guess, it is clear Noibu's error-monitoring software is meeting an industry need, and it will be interesting to see what further successes it achieves.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Unlimited Vacation
- Health & Dental Benefits from day 1
- Health Care Spending Account
- Accessible Team Socials
- Flexible Working Style
- Endless Learning & Growth
- The Best Tech
Company values
- People First - Prioritize the happiness and well-being of our people
- Transparency - Build trust through honest communication
- Results Oriented - Achieve goals and measure growth through clear metrics
- Empowerment - We take accountability and responsibility and aren't afraid to take risks
- Curiosity and Growth - Seek learning opportunities and strive for consistent personal development
- Fun - Have a sense of humour!
Company HQ
The Glebe, Ottawa, ON
Articles
Leadership
Kailin Noivo
(President & Co-Founder)Was CRO of the company for 1.5 years. Worked in Finance at the BMO Financial Group, and was Director of Marketing and Public Relations at the Telfer Business Law Association.
Robert Boukine
(CEO & Co-Founder)Previously the company's CPO for 4 years. Was Senior Financial Advisor at CIBC, and worked in Digital Projects and Finance for Startup Canada.
Filip Slatinac
(CTO & Co-Founder)Graduate of the University of Ottawa, with a BASc in Software Engineering.
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