Solutions Engineering Manager, LaunchDarkly
$204-330k
Salary dependent on location + Restricted Stock Units (RSUs)
Travel up to 30%
Feature management for software teams
Open for applications
Feature management for software teams
501-1000 employees
Open for applications
$204-330k
Salary dependent on location + Restricted Stock Units (RSUs)
Travel up to 30%
501-1000 employees
Company mission
To empower all teams to deliver and control their software.
Role
Who you are
- Proven 5+ years experience leading a presales field engineering team, focusing on defining, developing and managing customer demos and evaluations
- Familiarity of MEDDIC / Command of the Message or similar qualification framework
- Deep understanding of DevOps industry trends and tooling
- Excellent leadership, communication and interpersonal skills with the ability to effectively collaborate and build relationships with cross-functional teams and external stakeholders
- Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and requirements
- Travel up to 30%
What the job involves
- We are looking for a Manager, Solution Engineering to join our team at LaunchDarkly
- You will manage a team of Solution Engineers who are technical experts and trusted advisors for our customers and prospects
- Solution Engineers help qualify and close opportunities through sales presentations, product demonstrations and Technical Validation (ie: Proof of Values (POVs))
- You will take an active role in the region for supporting customer facing activities and engagements for our large accounts
- You will ensure tight collaboration and knowledge sharing across our broader go-to market teams and product teams
- LaunchDarkly is a rapidly growing software company with a strong mission and vision carried out by a talented and diverse team of employees
- Our goal is to help DevOps teams build better software, faster
- Supervise day-to-day activities of Solutions Engineers, ensuring timely and effective support of sales opportunities
- Collaborate with the Sales team to coordinate customer demonstrations and respond to technical inquiries
- Provide input to improve internal tools, processes, and documentation based on frontline experience and feedback
- Support onboarding and skill development through coaching and shadowing
- Conduct performance reviews and support career development through individual plans
- Partner with Recruiting to participate in interviews and support hiring efforts
- Serve as a liaison between the Solutions Engineering team and cross-functional teams to escalate customer feedback
Our take
Feature flags are a powerful software development tool, allowing teams to modify system behavior without changing code, therefore minimizing risk. If a business has a new feature they want to test, they can then roll it out to a small set of users before letting it go live. These companies can, for example, get quick feedback on the new feature and fix any bugs, or roll back any changes.
LaunchDarkly allows companies to run tests like this by activating the new code for only a small set of users prior to launch. Typically running these tests requires lots of developer time - a daunting and expensive prospect for most rapidly growing businesses - and can risk disruption to the user experience if testing takes place on the live product.
Demonstrating its value to businesses, the platform is used by the likes of IBM, Intuit and Atlassian. Recently it has seemed to focus on further scaling its growth as it develops towards being a leading business in the feature management space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2021
$200m
SERIES D
Jan 2020
$54m
LATE VC
Total funding: $330.3m
Company benefits
- Full Vision
- Full Dental
- Full Medical
- Flexible Schedule
- Healthy Lunches & Snacks
- Conference & Meetup Access
- Education Stipend
- Personalized Work Station
- Close to Public Transportation
- Bike Parking
- Team Activities
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company HQ
Lakeside, Oakland, CA
Leadership
Edith Harbaugh
(Co-founder, Executive Chair & CEO)Worked as a Product Manager at Vignette, Monster Worldwide, and PlantSense. Previously Product Director at TripIt.
John Kodumal
(Co-founder & CTO)Prior to co-founding LaunchDarkly was Software Development Manager at Atlassian and Bytecode Anaylsis Architect for Coverity.
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