Business Operations, Shiftsmart
$100-150k
Offers Equity
3-5 days a week in office
Custome enterprise workforce solutions
Job no longer available
Custome enterprise workforce solutions
1001+ employees
Job no longer available
$100-150k
Offers Equity
3-5 days a week in office
1001+ employees
Company mission
To revolutionize hourly work and build the world's leading platform for hourly workers.
Role
Who you are
- Analytically-minded: You have 3-5+ years experience in an analytical role (e.g. bizops, consulting, investment banking, private equity, venture capital), and ideally in startups. We hire a range of experience levels to our team.
- Problem solver: You thrive working through and solving complex problems, quickly learn and adapt to new situations, and can synthesize the abstract into the concrete
- Highly organized: You think in systems and process, relish bringing structure to ambiguity, ruthlessly prioritize, and feel organization is second nature to you
- Influence: You effectively partner with others to get things done even without formal authority
- Clear communicator: You are an excellent writer (memos, slides) and excel at making the complex simple to empower decision making
- Technical skills: You have strong analytical skills and can blend quantitative data with qualitative insights to test hypotheses; You are well-versed in Excel and have knowledge of SQL or are willing to learn
What the job involves
- The mission of BizOps & Analytics is to design, build, execute, and optimize end-to-end initiatives that move the needle for our business combining data-driven thinking with a pragmatic first principles approach
- Initiatives could include launching and expanding new customers, developing ways to increase shift rates and worker quality, improving the worker experience to increase retention and lifetime value, or designing mechanisms to identify, attract, hire, and sustain the best talent in the world across functions
- We are looking to make a number of BizOps & Analytics hires within specific teams across the business. Your day one role will be determined based on your background, areas of expertise and interest, and business needs
- Your day one role could be in any of the following areas:
- GTM & Business Development: You will be the tip of the spear for scaling revenue, developing the go-to-market relationships, infrastructure, partnerships, and analysis to close customers and expand into new verticals
- Customer Solutions: You will help scale existing customer revenue, identifying opportunities to grow our footprint, developing ROI business cases, and executing initiatives to embed Shiftsmart as a core operating partner
- Consumer & Retail Insights: You will scope, conduct, and analyze studies from mystery shopping to retail audits to empower customers with highly impactful consumer and retail insights that drive their business outcomes (e.g. increase market share, optimize pricing, improve retail operations)
- Public Enterprise: You will help grow Shiftsmart specifically within public enterprise and emergency response use cases from developing channel partners, to acquiring new customers, to scaling existing customer relationships
- Fulfillment: You will live at the intersection of product, operations, and analytics to develop, test, and scale initiatives to increase shift fill rates and improve worker quality & performance across verticals
- People & Talent: You will design and implement initiatives to source, screen, hire, and sustain bar raising talent across every team in the business
Our take
Labor force participation is at an all-time low in the United States, and companies across the board are struggling to combat the shortfall. Shiftsmart’s solution is a dynamic labor marketplace, matching workers on their platform to temporary gigs, and helping companies fill gaps without committing to, or having to attract, full-time talent.
Shiftsmart’s network of over 1.2 million workers serves big-name enterprises like Google, HP, Apple, and Levi’s, and is part of a growing industry of staffing solutions for hourly workers that have been seeing big VC investments over recent years. Driven by the gig economy becoming more normalized and demand for flexible hours increasing, Shiftsmart saw its revenue increase by nearly 400%, and they put this success down to a competitively unique business model that sees more control being put in the hands of workers and employers alike. They have now done work in over 57 countries, and are operating tens of thousands of shifts each week.
Some user feedback suggests the company still has some kinks to iron out on their platform, with multiple complaints about delayed or missing payments. But with thousands of successful, efficient job placements found over the last few years, Shiftsmart are making strides in an area that looks set to remain in high demand.
Freddie
Company Specialist at Welcome to the Jungle
Insights
44% employee growth in 12 months
Company
Company HQ
World Trade Center, New York, NY
Leadership
Aakash Kumar
(Founder & CEO)Forbes 30 Under 30. Previously founded Searchlight Ventures during college. Worked as a Consultant @ Booz & Co and later as Cloud Business Operations & Strategy Lead @ Google.
Pavan Patel
(CTO)Forbes 30 Under 30. Previously Software Engineer @ Simply Hired and former teacher @ Teach For America.
Salary benchmarks
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