Manager / Senior Manager of Market Intelligence, Whatnot

• People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building
• They care more about outcomes than credit and stay close to the product and the people using it
• Bachelor's degree in Business, Economics, Data Analytics, or a related field
• 5-6+ years of experience in consulting, investment banking/private equity, a fast-growing startup, or a similarly rigorous analytical environment
• Strong analytical rigor — you're strong with SQL and have comfort owning data infrastructure end-to-end (not just querying others’ tables); tools like Sigma, Hex, or Tableau are a strong plus
• Demonstrated ability to work and influence cross-functionally. You are proactive, great at communicating with different audiences and can bring stakeholders on-board. You seek out and have a track record for driving change and impact in a fluid, unstructured working environment
• Curious to learn about different parts of the livestream shopping market and how the market is trending across numerous dimensions (e.g., product, pricing, policy)
• Fluency in using AI tools to enhance problem-solving, analysis, and execution across a wide range of business challenges
• Experience building and maintaining dashboards and reports for varied audiences, including senior/executive stakeholders
• Experience managing external vendor relationships, including ongoing data quality management
• Ability to think strategically and execute methodically in a fast-moving, ambiguous environment

Desirable

• At Whatnot, we are deeply focused on building the best possible experience for both buyers and sellers
• To support this work, we must understand how the buyer and seller experience on Whatnot compares to the experience at other livestream shopping marketplaces and adjacent marketplaces
• That's what this role is for
• The Market Intelligence Manager / Senior Manager owns how Whatnot understands the livestream shopping market and adjacent markets, so we always have an accurate understanding of where we can improve our buyer and seller experience to stand out
• This role is equal parts builder and advisor: turning fragmented and noisy data into a trusted picture of the market, and spotting what's coming next before it becomes urgent
• You'll work closely with people across the organization - including data engineering, analytics, sales, account management, product, marketing, and senior leadership - to make sure Whatnot always has the data to back decisions that impact product, pricing, and customer-experience decisions
• Monitor livestream shopping market performance and maintain a point of view on how Whatnot compares
• Own data source and vendor relationships - from evaluation and acquisition through ongoing quality management
• Build and maintain the dashboards and reporting that make this data usable and trustworthy for stakeholders across the business, including senior leaders
• Spot patterns and changes in market pricing, promotions, product, and policy, and build a point of view on whether and how Whatnot should respond
• Build leading indicators so teams have runway to act pre-emptively rather than reactively
• Stand up the forums and escalation paths that turn a signal into a coordinated, timely response from the right stakeholders
• Translate imperfect, incomplete external data into clear, decision-ready recommendations
• Own recurring market intelligence reporting (dashboards, exec-facing decks, ad hoc analyses) and make sure it drives real decisions, not just awareness
• Bring structure, prioritization, and rigor to a naturally ambiguous, continually-changing space
• Build tooling and documentation so we can scale the amount of market intelligence we ingest
• Continuously evaluate and evolve the data sources and vendors we rely on as the market and our needs change