Global Sales Analyst, Rakuten Kobo
Digital bookseller
Job no longer available
Digital bookseller
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To bring the power of reading to the world.
Role
Who you are
- The ideal candidate will possess strong database management skills, a keen eye for market trends, and a solid understanding of consumer demand and sales forecasting processes.
- 3 -5 years of experience in analytics or similar role
- Post Secondary education in a relevant field
- Strong understanding of global supply chain in a CPG company
- High proficiency in MS Office, particularly advanced Excel, VBA (Excel Macro)
- Experience with SQL, Tableau, PowerShell
- Strong analytical and problem-solving skills with proven ability for root-cause analysis
- Experience in forecasting and analyzing sales reports for retail or CPG companies
- Strong communication skills with the ability to influence senior management decisions and engage with sales managers
- Creative thinker with ability to communicate and present ideas effectively
- A great personality with a passion for dabbling with numbers and process automation
What the job involves
- We are seeking a highly analytical and communicative Global Sales Analyst to join our dynamic Supply Chain team
- This role is pivotal in bridging the gap between our supply chain operations and sales & sales operations teams.
- This position involves working closely with multiple internal stakeholders and external retail partners, making it essential for the candidate to be a team player with excellent communication skills
- The candidate will be a key contributor to the Toronto Sales Analysis Team
- Collect and consolidate weekly POS data, analyze global sales trends and prepare comprehensive weekly reports
- Ensure timely and accurate POS reporting from Kobo’s global partners
- Identify market trends across countries, categories, SKUs
- Evaluate the impact of promotional and marketing activities on retail sales
- Conduct product life cycle analysis
- Analyze customer sales and inventory information to identify sales opportunities
- Assess inventory levels and weeks of supply, and provide inventory projections for Kobo customers
- Ensure forecasts are accurate and reflective of retail activities
- Maintain internal demand forecast and compare them with sales forecast, analyzing the discrepancies
- Evaluate and measure actual performance against monthly forecast versions
- Collaborate with sales managers to understand market trends and align forecasts accordingly
- Track and analyze promotional plans and results to determine their impact on the forecast
- Understand supply chain and demand planning
- Ensure the forecast maintains appropriate customers’ inventory levels
- Produce retail POS reports and analysis on a weekly basis
- Generate actual vs. forecasts and gap reports on a monthly basis
- Understand and evaluate sales risks and opportunities
- Assist with the stock allocation
- Create Year-over-Year performance reports and other ad hoc analyses
- Analyze customer purchasing patterns using eCommerce sales data
- Conduct forecast accuracy analysis
- Identify opportunities for process automation to increase departmental efficiency
- Provide administrative and analytics support for the analysis team during key cross-functional monthly meetings
- Liaise within Kobo Supply Chain and cross-functionally as required
Our take
Long-form content is having a resurgence. That’s great news for the e-reader industry, of which Rakuten’s Kobo battles with Amazon’s Kindle for ownership.
The e-reader giant has changed tack in recent years to pursue growth via integrations and partnerships. A notable example is its native device integration with Pocket, a wishlist app loved by millions of readers.
The company is hoping that these partnerships and product improvements will allow it to finally break the US market where it most struggles for market share with Kindle.
Amazon has consistently shown its willingness to drop prices to protect its position in any market it plays in. That means that Kobo will have to demonstrate true product superiority to make a dent while protecting its margins.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- "Work from anywhere" policy
- Flexible hours
- Internet/phone/commuting allowance
- Daily meal allowance when in the office
- $500 CAD flexible spending account
- Parental leave top-up
- Unlimited sick and mental health days
- 4-day summer holiday weekends
- RRSP matching, bonus and stock options
- Free Kobo eReader
- Free weekly book of your choice
- Volunteer time off
Company HQ
Liberty Village, Toronto, ON
Leadership
Michael Tamblyn
(CEO)Part of the founding team of Kobo, Michael previously held the role of Chief Content Officer. Michael has also been the founding CEO of the supply chain agency, BookNet Canada and co-founded Canada’s first online bookstore, Bookshelf.ca, purchased by Indigo Books & Music in 1998.
Anna Giagkou
(CFO)Prior to joining Rakuten Kobo in 2021, Anna was the CFO of Cox Automotive Canada.
Nimod Narayanan
(CTO)Nimod joined Rakuten Kobo in 2022 as VP of Technology, he then became the SVP of Technology in 2023, and CTO in 2025. Prior to this, he spent nearly 4 years at Rogers Communications joining as a Senior Development Manager before becoming a Director of eCommerce & Personalization and then Senior Director of Digital Platforms & Services.
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